
06-15-2021 03:43 PM
Had a potential buyer inquire today about purchasing accelerated shipping. When I tried to reply, I get this message :
"The question you're trying to answer is either invalid or older than 90 days. You cannot respond to questions older than 90 days."
I was able to send a message via the reply with offer feature however. Tried to reply using different browsers and the message shows with today's date on the incoming message. Anyone else encounter this?
06-17-2021 12:34 AM
Do you have more than one ID?
I sometimes get switched from the account that has an enquiry to some alternate one,usually one I had been using earlier in the day, sometimes it seems random.
Anyway, check that you are in the right ID for the question.
06-17-2021 02:53 PM
Did the buyer have 0 feedback? I'm just guessing but if they are a guest buyer, they may not be able to receive messages through the ebay message system.
06-19-2021 08:34 AM
No it was a regular eBayer with about 20 feedbacks.
06-19-2021 08:36 AM
Tried using multiple IDs. The next day everything was working normally and I noticed the messaging page had an updated look. I suspect I fell into the update vortex.