Need some advice again

[katlover1952]

I had a buyer who purchased one item in US dollars & one in Canadian dollars on April 5th. They paid for the US one before I could send an invoice. So I invoiced for the Canadian item with free shipping & a note saying I would ship it with the other item so no charge for shipping. The US item should be shipped today (to meet my 3 day handling). Problem is they still have not paid for the Canadian item. I have sent a second invoice saying I was going to the PO & would like to get their items mailed then an email saying much the same. Still no payment. BTW the buyer is Canadian & has been a member since June 2017.  I get good FB on fast shipping normally so don't want to be caught on this but want to save my buyer money as well. Any suggestions on how I might best handle this?

[reallynicestamps]

Can we still have eBay provide telephone numbers for members we are in a transaction with?

[katlover1952]

Thanks I will phone eBay & see if they will give it to me after I explain the situation.

[pjcdn2005]

If you use sellers hub the buyers phone number is available in view record which is accessed with the arrow drop down next to the purchase on your sold page.

[katlover1952]

Thank you PJ. I will look for it now.