These are fees relating to selling?
And you have a Managed Payments account set up?
Is it backed by Tangerine?
There have been a lot of reports of problems with that particular bank, and they seem to come from the bank's end.
I started backing two of my selling accounts with Simplii, which was fine for months then suddenly rejected by one bank. I had to switch banks on that account, while Simplii continues to handle the other perfectly.
Also, did you use the telephone or social media to contact eBay.
The reps attached to eBay's social media Chats are better trained and have much more authority than the phone clerks.
Perhaps because with a Chat you get a transcript and can review what you heard and what you were told.
