Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Quarterly shipping supply coupon

Your quarterly coupon may have reached you. Anyone know if the shipping supply store has a back up shipping method? Their new handling time is 15 days. Still showing as Free Standard Shipping w/o a specific service.

Can’t switch from imperial to metric

I am manually moving a friends listings from the .com to .ca, but every time I create a new Canadian listing and choose metric parcel dimensions, it defaults back to imperial dimensions. Is there some account setting I need to change to make this wor...

My maiden experience with Zonos/Canada Post - so far so good!

After conducting a number of experiments on the Zonos app, I became confident enough that Zonos was correctly calculating the tariffs on compact discs (HTS 8523.49.30.00) as $0.00 to turn shipping to the US back on for compact discs only. Because of ...

How do a I get a CUSMA certificate?

Stallion Express wants to see my CUSMA certificate, there's some change where we can self-declare our items as CUSMA compliant. I have two things that are CUSMA compliant (if the requirement is that they be made in Canada), I sell Royal Canadian Mint...

US buyers customs policies banner = EBAY blows it again !!

So all US buyers see a blue warning banner as soon as they open an item listed from a canadian location. While I understand why ebay is warning those buyers, you are just screwing your sellers that sell items made in the USA ! I wonder how many buyer...

Resolved! Strange payment supposedly to Paypal

At the end of last month (25th Sept. 2025) my wife went on-line to a U.S. company that sells sleep aids. The sleep aid is a recognized product and sold in Walmart, Canada and on Amazon.ca. The company web site shows various ordering options and my wi...

Resolved! Is it possible to list on eBay.com and only ship to Canada?

Hi,I have put a few listings on eBay.ca for Canadian buyers only and the views have been abysmal as these listings do not show up at all on eBay.com. My question is, it is possible to list on eBay.com and limit shipping to Canada only? This would all...

Filling out FDA form

First time sending out a beauty product so need help filling out FDA form. I'm creating a new account under: https://direct.fda.gov/apex/f?p=100:LOGIN_DESKTOPI'm shipping out a facial clay mask & a perfume so should I assume that click on "Cosmetics ...

UPS Temporarily unavailable on eBay labels

Just tried to print a couple labels and got an error message that UPS is experincing difficulties. Hope that it gets resolved soon.

Stallion Express to USA DDP

Just wondering if anyone is using Stallion Express for shipments to the US since the Canada Post Strike? I did an estimate and they are currently charging 65% in duties for items of made in china origin. And they list the carrier option as USPS. I gu...

Any other full-time sellers thinking this isn't viable anymore?

Been doing this full-time for about 4 years. The tariffs and now this strike (and previous strike) are killing me. I use Stallion so I can still ship stuff but sales are slowing down again, and they've been way down all month. Even once we can start ...

Just more Headaches from USA customs

Just received an email from ChitChats that now USA Custom wants more specific detail if what we are shipping.Example T-Shirt not good enough has to be more explicit if mans womans kids and material made of.Think it just getting more of a hassel for p...

EIS program details and rollout date?

Does anybody know what date in October the EIS program will rollout or which shipping carrier ebay will use? I am going to go out on a limb and assume Canada Post? Any and all info would be great. Thanks

Resolved! UPS

Need some help & clarification for those who ship via UPS. It is not terribly convenient for me as their outlet is not real close however with everything that is happening it seems the only current option. My son who,also sells here, indicated he shi...

Canada Post Alternative

With Canada Post currently on strike, I discovered that Stallion Express offers prices that are comparable to or even better than those of Canada Post. I paid less than $7.00 per small package.

Confused now Sport Card printed in Italy but has on it Upper deck Address

Confused now Sport Card printed in Italy but has on it Upper deck Address Thought things with tarrifs have been ironed abit.But here now i face uncertainty sold a card Ebay filled customs detailsCard say printed in Italy thus used Country Origin as I...

Resolved! I forgotten how to turn off shipping to the US

I've forgotten how to turn off shipping to the US. I know not offering shipping, but I want to cut off US like not shipping to Russia. I have forgotten how to add the US to a banned country.

Who has their store open during the strike?

So during the last CP strike I kept my store open and had over 30 sales to the US and Canada. A couple people cancelled but most were understanding. After the strike I mailed out 31 items and ended up with 14 item not received claims. One buyer, bles...

Resolved! Partial refund for shipping

Hello there, I have a question on which reason to select when processing a partial refund to my buyer for shipment costs. I have a buyer who purchased an item and paid in the morning. The buyer then purchased and paid for another item in the evening....

What is your experience shipping vintage made in USA items to the States with UPS?

I have a vintage made in the USA loud speaker that I would like to ship to the US with UPS. What are other people's experiences shipping vintage, US made items with them? Did you fill out a CUSMA form to go with the package? What if you don't know al...

ChitChats US shipping - eBay dot com config

So for 7 years I sold on dot com with item location and return address configured as US domestic, and used a local CBS. This has been abandoned for obvious reasons. I am considering setting up with ChitChats for un tariffed goods (books, media,etc). ...

The Canada Post Strike ruined today's auctions...

So I had auctions running this week. When you shut the store down, the auctions stay up. I let them run rather than cancel bids and end them. A couple Canadian buyers placed their bids before the strike and won something, but the majority was won by ...

Long hold on SOME items???

I am new here but my first sportscard sale was on hold for, I beleive, 3 weeks....understandable. my second one, which i shipped earlier today said funds will be available within 24 hours of delivery. I sold 2 more tonight. One says funds on hold unt...

Calculated Combined shipping rule glitch

Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The cacul...

Listing weight not valid issue

I’m trying to list a car on eBay motors. I keep getting error saying package weight not valid. It’s a car no weight. No shipping.There’s nowhere to enter info anyways. Why can’t I post my item. Or by pass the error

Best Options for Shipping to US Now That Strike Is On?

So now that the strike is on, I was going to switch back to Stallion Express, as I did for the last strike. I saw a 5-month old Google review for them that says they're not doing cross-border shipments from Alberta anymore...? Any truth in this? Anyw...

Potential effects of a US Government Shutdown on cross-border transactions.....

....especially in light on the current CP issues. RELAX! The may be some effects but nothing to serious for most goods. 1 - Shutdowns historically have only lasted a few days, they was in the fairly recent past (2018/19) one that lasted for 35 days. ...

Is anyone having any luck using Chit Chats to ship to the US after Aug 29th?

I've shipped about 50 packages to Chit chats over the past 10 days and all of them are still sitting at Chit Chats. My items are made in the USA, so no tariffs apply. I'm wondering if anyone has had any luck using Chit Chats? Or is Stallion working b...

URGENT: Canada Post is on Strike (Sept 25, 2025)

No public announcement yet, but reports rapidly coming in from union members, as reported on the Canada Post Corporation subreddit. Here was the notice sent out to them just moments ago. Expect a formal public announcement from the union shortly. If ...

Without sales and shipping this weekend, how are you spending your time?

Just wondering what everyone's doing with their time if they aren't selling and can't ship... Although my US store is still operational for US buyers, they are not exactly purchasing from me right now (with the tariff stuff going on). Today I went th...