04-10-2025 10:43 PM - edited 04-10-2025 10:47 PM
Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The caculated combined shipping rule (combine all items by weight) will only function correctly on .com for canadian and us buyers that I can confirm. I have phoned this in. I have checked sellers items on this forum and the above is true for their listings as well.
04-10-2025 11:22 PM - edited 04-10-2025 11:23 PM
@merritt-motorcycle-salvage wrote:Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The caculated combined shipping rule (combine all items by weight) will only function correctly on .com for canadian and us buyers that I can confirm. I have phoned this in. I have checked sellers items on this forum and the above is true for their listings as well.
I think the bigger problem is the handoff from things like expedited lite to regular expedited when they exceed 200g, and going from below to above 2kg for tracked packet. If I remember right, at least the last time I tested it, they didn't handle that at all and it was causing all sorts of problems so was easier to just turn off. I have very few multi item orders anyway. I assume it's the same for most people.
04-11-2025 12:18 AM
@flipistics wrote:
@merritt-motorcycle-salvage wrote:Just an FYI for sellers that use calculated combined shipping rule (combine all items by weight) If a canadian buyer is using the ebay app or using .ca it will not combined combine shipping weights, it will show full shipping for each item. The caculated combined shipping rule (combine all items by weight) will only function correctly on .com for canadian and us buyers that I can confirm. I have phoned this in. I have checked sellers items on this forum and the above is true for their listings as well.
I think the bigger problem is the handoff from things like expedited lite to regular expedited when they exceed 200g, and going from below to above 2kg for tracked packet. If I remember right, at least the last time I tested it, they didn't handle that at all and it was causing all sorts of problems so was easier to just turn off. I have very few multi item orders anyway. I assume it's the same for most people.
I have a large quantity of multi unit items. It was working until a short time ago. Usually end up having to refund if they pay before there is a chance to send a revised invoice. Buyers are still being blocked from requesting one when best offer is used. I keep doing random testing with varying results. The reason I don't use policies. Just too much grief.
In the past I used to regularly have multi unit sales. Past few years definitely not as many.
04-11-2025 07:24 AM
Yes, this has always been a royal pain. It's been this way for so long I've pretty much accepted it.
Most times I can send buyer a combined invoice (very easy for my auctions), but not so easy with Buy it Now items. As flipistics mentions takes a little more tweaking when combining Expedited Lite Packages since it automatically puts it into a new weight category. I can undertand that the system doesn't know the weight of the packaging and therefore that is usually the difference but as far as I know there is no way around it with calculated shipping be used.
It may be something else in your case though since you have a high feedback score, you have been here a while so I'm wondering if maybe something switched for you when they did a recent revamp to Business Policies. I know I had taken a few months off and when I listed this month my policies had changed in appearance, as well as where to find them within new listings. Something is different within the last few months with policies. The combined shipping bit has been wonky for me for many years now. It was great the first few years selling here, this was also back when everything was in US dollars, and everything went through PayPal but since the change over it's never been the same.
04-11-2025 11:50 AM
calculated combined shipping rule (combine all items by weight)
.COM
works flawlessly, including expedited lite (CONFIRMED)
.CA AND APP
does not function, charges for each individual shipping cost (CONFIRMED)
There is just no excuse that canda post combined shipping functions properly on the US site and does not function properly on the CAD site or the ebay app
04-11-2025 12:16 PM
Absolutely agree! But sadly .ca has never been given all the good stuff that .com has.