Shippo is giving me crazy errors, New account for shippo

[jedith_18]

Like this

• - You cannot mail on behalf of the requested customer.
• - There is a mismatch between the endpoints and the authorization. Please ensure production keys are used with production endpoints and development keys are used with development endpoints.
• - Shippo's DHL Express master account doesn't support shipments from outside of the US
• - There is a mismatch between the endpoints and the authorization. Please ensure production keys are used with production endpoints and development keys are used with development endpoints.
• - You cannot mail on behalf of the requested customer.
• - Shippo's DHL Express master account doesn't support shipments from outside of the US
• - The Mailed By Customer Number is invalid. Please contact the Credit Management Group at 1-800-267-7651.
• - The Mailed on Behalf of Customer Number is invalid. Please contact the Credit Management Group at 1-800-267-7651.
• - The Paid by Customer Number is invalid. Please contact the Credit Management Group at 1-800-267-7651.

[edw-8781]

I’m having these problems too. These are the errors I’m getting.

From Shippo:

CanadaPost: The Mailed on Behalf of Customer Number is invalid. Please contact the Credit Management Group at 1-800-267-7651.
DHLExpress: Shippo's DHL Express master account doesn't support shipments from outside of the US
CanadaPost: AAA Authentication Failure

[ypdc_dennis]

Here's another thread:

https://community.ebay.ca/t5/Shippo-Central/Shippo-eBay-auth-token-expired-leading-to-weird-issues/m...

[momcqueen]

I haven't gotten any odd errors (yet) but my account was 'forgotten' at the end of June. I waited about a week for things to correct themselves and, when they didn't, re-authorized and it's been fine (knock on wood) since then. I have labels to print tomorrow so I'll soon see whether it's alright still. 

[lotzofuniquegoodies]

@jedith_18 

Attached is a screenshot of an error I received the other day when I went to ship a combined sale from the ship link in Sellers Hub.

Went into Shippo through a previous listing and was able to ship no problem. Always remember to check if you are on the old version of Shippo. It works much better than the "New and improved".

-Lotz