User to User Help

Resolved! CAD vs USD

I am a new seller in the market living in Canada and listing items on ebay.com, my concern is how do you price the items to make sure it is correct for the eyes of the US and Canadian customers do you convert the USD to CAD then put it on the ebay.co...

Resolved! Feedback

I bought an item and it showed up broken, seller said he sent a new one, which I never received, seller sent another one after confirming address, again, I did not receive... I asked for a refund, but now it is past eBay’s time limit, so now I am dea...

Order cancelled but status still shown as paid and shipped. And no refund.

Hello, I order something last Friday (11st of October) by mistake (haven't use eBay in a while) and cancelled it 5 mins later. On Monday this week, eBay told me the order can't be cancelled because they already ship it, I check and see a tracking num...

Help Identify Canadian Silver Jewelry Makers marks C.A on 925 Silver Earrings

Hi,I have been searching on the net but cannot find who made a set of 925 silver earrings that I have.The earrings are marked with the initials "C.A - 925" and on the earrings posts is marked "Canada"I have not been able to get a good close up pic of...

Can I sell legal prescription drug from Canada to the US?

I have about 9 months worth of prescription drugs from my doctor and want to sell that really cheap to US customers who can't afford the drug in the US. I should take my pill one a day but i missed taking them while on vacations and some day during t...

I'd Really appreciate ur help: does seller knowingly have person(s) bidding on their items?

I REALLY NEED YOUR HELPI have spent too much time searching all over the internet and discussion boards , this "community" and I cannot find the answer or help for my problem anywhere ...- will someone pleeease put me out of my misery and educate me!...

Resolved! Confused by 'board' choices and 'may apply' default photo fees

Hoping for answers to a couple of questions: 1. What is the right "board" for general discussions among Canadian users? The "select location" menu choices are vague. Is "Seller Central," for example, for all eBay users, or, given that I am posting th...

Resolved! Import Fees

I'm somewhat confused by the addition of "Import Fees." I'm in Canada and am looking at items located in the US. The listings indicate, in bold, "Free" under Import Fees. Then in non-bold it shows an estimate will be shown on checkout. My question is...

Cannot save favorite seller

Everytime i want to save a seller as a favorite, I am asked to log in again. Then when I log in, it goes back to the seller's page for a moment, then back to the log in page again. I login again and the process repeats itself, so I keep going round a...

Problem with payment

Hello everyone, I recently won an auction from a first time seller and paid immediately when the listing ended. The next day, my payment was showing as "pending" and that got me worried. I searched what this could mean and it looked as though the pro...

Is there a way to block people?

I'm not really sure which section to post this one so I went with this one. Is there a way to block people here? Not just in general on ebay but users on the boards here

ePacket is not trackable from Japan to Canada, although seller says it is

I have been on Ebay for nearly 10 years, both buying and selling, and things generally went well for me as can be judged from the fact that it is my first attempt to seek community advice. I am sorry this is going to be long but please bear with me.I...

post history

where do you find your post history i need to find one and corrector a complaint i made about someone that got connected to someones elses account. i dont want to negatively affect an honest seller... plz help

How does one go about reporting suspected money laundering.

I have come across a seller who is selling random power cords, lipstick toothbrushes etc. For $1000 a pop. Clearly something is hinky.

Why does a internet company REQUIRE phone communications?

I need to get a return for a non received item, its 4 bucks, EBAY the "internet" company needs to use a PHONE to contact me, **bleep**, at $1.00/minute to use my PHONE, why cannot a INTERNET company deal with communications OVER THE **bleep** interne...

How exactly do you write a review that doesn't get rejected?

I've noticed it's getting more and more difficult to get reviews accepted, even positive ones, with the message "don't be a potty mouth" frequently appearing as I type standard English words like this post. Is there a specific style that has more suc...

Item not as described and not functional, refund issued to paypal. Never received. Cannot contact.

Not sure if this is not the correct forum for this, but if anyone could assist me in where to proceed from here I would be grateful.In April I purchased a camera lens which turned out to be defective and not as described:- I initiated a return throug...

Resolved! Beyond Frustrated

So I bought a camera lens off a seller, and paid in full right away. Got a notification the next day saying it had shipped(on a Monday). Well that Friday I got an email from Ebay stating that the listing had been taken down, and the seller had been e...

Dear god!

I need to contact Ebay I have an issue with old listings that dont show up to open a case. Its been a while and I still cant fix this. Can anyone please direct me to the magic secret that is actually contacting ebay support!

Shipping Calculator International... means US only?

Hello, It has been years since I have used ebay. Posted a few items, decided to use shipping calculator. The only international shipping is USA. My items to not show as worldwide. Is this because I used this tool? Having a hard time navigating all th...

Too many fees

I will never sell on ebay. Too many fees and they keep increasing them. I have had great success selling everything on Kijiji, and for free. Ebay is not cheaper for buying merchandise in a lot of instances either. The online big box retailers sell at...

1 seller, 2 accounts

Hello, I just noticed a new seller using 2 almost-identical account IDs and I was wondering if sellers are allowed to do that?

Your eBay account has been suspended indefinitely.

Today I was browsing ebay on my phone after recently changing gmail addresses. I've updated most of my accounts with my new address except this one. Long story short my android phone is set up with my new account and when it asked me if I want to sig...

a guyin U.S. tried a buy it now &got message that i do not ship to U.S. but i do & listing says i do

I am a Canadian seller and i have a customer who is trying to buy an item and he is saying when he tries the buy it now it comes back with a message saying i do not sell to the U.S. and i went and looked at my listing as i do sell to the U.S. and i h...

shipping canada only

Hi, Why does my item listed that it's shipping to Canada, US and UK. When I'm only offering Canada shipping only. I only filled out the Canada service part. Not sure how to change it.

Resolved! I can't leave seller feedback, no option.

I returned an item and I don't see an option for me to leave a seller feedback. where is it?

Ebay Policy and sellers who reneg

Here's the issue: 2x now have bought an item through e-bay. Once I did not receive the bought item and the seller complained they had shipped the item but it never showed up and they asked us to wait - conveniently for them until the e-bay timer time...

eBay won't let me buy anymore

I'm a new user, bought some things already, all paid for. I'm now notified I can't buy anymore until I've linked my PayPal account. That's how I've been paying. **bleep**?

Returning to chinese dropshipper..?

I brought a item from "Calgary" and it came from china, the seller gave me the runaround until i gave up and had ebay step in. By step in, i think i mean be no help what so ever. Now i have a week to ship it back to China, when i brought it from, "Ca...

Is a seller allowed to leave a negative feedback message as a positive for a buyer?

Is a seller allowed to leave a negative feedback message as a positive for a buyer? I didn't think it was allowed. Is there a way to have it removed? Had a seller leave that for me as a retalitory comment for me leaving a negative for her. I rarely h...