a guyin U.S. tried a buy it now &got message that i do not ship to U.S. but i do & listing says i do

I am a Canadian seller and i have a customer who is trying to buy an item and he is saying when he tries the buy it now it comes back with a message saying i do not sell to the U.S. and i went and looked at my listing as i do sell to the U.S. and i have for a long time and there is nothing wrong with my listing . I have not changed or added anything different so how come he is getting this message and so out of frustration I ended the listing and totally started from scratch and just a few minutes ago the guy tried to buy this item that i just re did and he said he got the same message . Does anyone know why this is happening ? If anyone has had the same issue please let me know.

Cheers

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a guyin U.S. tried a buy it now &got message that i do not ship to U.S. but i do & listing says i do

Is this for the playing cards?  It shows that you ship to the US but the calculated shipping isn’t working.  The shipping dimensions you are using may be too small for the service you choose. For small and tracked packet your measurements must be at least 14 cm x9cm x 1mm. If any of those numbers are lower, the calculator won’t work and that could fix the problem with your buyer.

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a guyin U.S. tried a buy it now &got message that i do not ship to U.S. but i do & listing says i do

I looked at your highest and lowest priced items, and both have USA accepted as a definition.

 

so how come he is getting this message

It's not you, it's him?

Do you have a Block on bidders with multiple deadbeat Strikes?

Do you have a Block on buyers without active Paypal accounts?

 

BTW-  The Pressed Fairy Book is co-authored by Terry Jones of Monty Python fame. One of my favourites.

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