Seller Central

Canada Post 2022 Rate Chart as of June 6th

I have updated my chart because there have been so many changes since Jan. Perhaps jasmen@ebay could remove the Jan chart which is pinned and put this one in its place.

Glitch in offers I just came across

Hi, Buddy and I struck up a deal for an item I listed. We agreed to $80 all in. I chnage the listing to $80, free shipping, and I wake up this morning to him asking me why the price is lower? I check it out on my phone, yes! The price is $53. I look ...

Beware returns to Canada from the U.S., they can cost a LOT

While inter-city and state shipping in the U.S. via USPS is very inexpensive, especially if you ship in quanitity, U.S. to Canada shipments can be double the cost of Canada to the U.S. shipments. I recently shipped a product there that had to come ba...

Need help with an address please!

I have to ship an item and eBay shows it going to an address in Oberrieden CH. That is definitely not China. I looked up Oberrieden on Google Maps and it seems to be either Switzerland or Germany, for some reason it shows as both. So where do I send ...

anyone else having issues regarding auctions saying " seller doesn't ship to" ?

I have been having a recurring issue with buyers from the USA getting the " seller doesn't ship to your country" response, when I have all of my auctions set to ship worldwide. It seems the only way around it is if I set it to submit an offer.. Prett...

Skincare that contains CBD oil banned?

I had a skincare listing removed because it contains CBD Oil. It looks like all of them have been flagged and removed - except still listed on the UK site:New HERBIVORE Emerald OilAnyone know why skincare items that are not ingested are banned?

Selling Overview page says "Add recommended item specifics" to almost ALL listings!

This happened just today. In the selling overview page, it shows 5 listings with a grey box that says something like: "Recommended item specifics missing: 6 item specifics" with a blue box beside it "add item specifics" for me to click and add... wha...

Selling items using a drop down menu?

for example selling sports cards; on the listing they have a drop down menu where you can select which card you need to complete a regular or insert set. Are these sellers only charged by ebay for ONE auction listing. Anyone know.?And if you use this...

Resolved! i make a sale ebay sends the money to my bank a few days later they take the money for a shipping

E bay has turned into a three ring circus,i make a sale ,they send the money to my bank print out a shipping label and they take the money for the shipping label from my bank,this is crazy,why not take the shipping f,rom the total from the sale, the ...

Turns out currency frustrations aren't just an eBay thing...

As I've mentioned from time to time, I sell on a number of sites, although eBay is my primary. Got notification from one of the sites a couple of days ago that in just under a month, everyone will only be able to list and sell in their home currency....

How many IDs to have in the MP world....

I was going to reply to the US$ discussion but this probably warrants its own thread. Well, I could be wrong, but I really do not want to have 2 ids one for each of .CA and .COM. I have a lot of long time regular customers, a number that have been wi...

Resolved! Canadians-what are your reasons for wanting USD?

I’ve always been paid in USD and enjoyed it because I could use the USD (through PayPal) to purchase things from the US IN USD. Now that PayPal is not going to be an option, I’m not sure if I want to be paid in USD or not. What are YOUR reasons for w...

What's going on with Shippo?

Anyone having issues with Shippo lately ? Did Ebay drop them in favor of their own in house shipping? First there were issues with tracking not updating on the ebay site. As of yesterday I've noticed Shippo flat out does not even work with ebay. Ther...

Ebay fee question for the members who understand the fees

Im probably just to lazy to figure this out my self. I just sold an item and recieved payment through the new pay program Ebay forced on us. After looking at the fees, I feel that the fees are higher.Does this amount look right to anyone. Seems more ...

Seller event today - Managed payments for Canadians with focus on $US

I don't remember if there was a post about this but if anyone is interested there is a virtual event today called Seller Payment Overview. Here's the info... Today's the day! Join us soon at eBay Canada Seller Check-in | Payments Overview. Date and t...

Managed Payments with eBay store

Hi,I have signed up for MP in CAD dollars. Currently I have an eBay store that I list items in .ca and .com. I noticed an invite was sent out to have USD payouts via US Chequing account from a Canadian Bank.I list about 600 in .com and 800 in .ca. If...

Resolved! Canada Tax not collected, even with Canada tax table?

Hi there, I've been reviewing my HST Remittances and I have noticed that tax has not been collected on most of my Canadian Sales. The tax table is active for all provinces. Any ideas?

Keep and Eye on Ebay tracking and Canada Post tracking (they may not mesh)

I just did a random check of Canada Post tracking and Ebay's link to Canada Post tracking. Canada Post reported the item delivered on Apr. 12th, which must have happened or the customer would be screaming at this point. Ebay, clicking on the tracking...

Using Letter Mail for Small Jewellery / Other Item

Is it ok to use letter mail service to be send from Canada to USA for a small jewellery /other item where the envelope is really thin?Someone told me that i can not use this service unless there are papers inside, else anyother item shipping to USA, ...

Shipping charges are now higher

First time I have filled out a Shipping form under the program Ebay has layed out. First of all , i only get a ne side of the sheet printed where I used to get both sides printed, giving me a record of where it was sent to, and the tracking number al...

MP getting paid in USD as a Canadian seller?

I'm located in Canada but sell exclusively on .com for USD The managed payments registration allows USD as currency but not US based bank account, they're forcing a Canadian bank. I have TD and RBC US located accounts as well but can't enter them sin...

Basic store subscription fee need breakdown $28.89

Store (Basic): Subscription Fee16 Apr - 15 MayCompleted-C $28.89 Monthly fee was $28.89 . I have a yearly subscription. $27.41 plus gst $1.37 is $28.89.Where does the $27.41 come from?

Order to Cyprus Intl Small Packet Air

An FYI for all Had a recent low value order to Cyprus. Shipped Small Packet Air International. UR#. 2 scans so far in eBay. Label created May 4. Jamaica NY 5:28am May 10 PROCESSED THROUGH USPS FACILITY JAMAICA, NY 11430No scans with CP/USPSUS parcels...

Covid, CP still not doing signature confirmation but USPS is?

Sorry, I'm probably late to this issue but the old threads about it didn't explain much and I don't know if they still apply. For shipping items in Canada there is no way to get signature confirmation, but usps is? So for certain items I should proba...

USD Payout to Canadian USD Bank Account

Just a quick question for anyone who may have knowlege in regards to this matter. If a Canadian seller opts to receive USD payouts to a Canadian USD bank account, are the USD's directly deposited to Canadian USD account simple as that? Or are there a...

Can I sue ebay when they are protecting fraud buyer and against me?

Hi everyone, I need your advise for my case as follows:I have my ad on ebay bidding regarding the lazer pickup for DVD Pioneer DV-989/969, the buyer from Thailand won the bid at 10 dollars Canada on March 22nd 2021. I the Ad I had stated very clear t...

Is the Canada Post website down?

I have been trying to get a shipping rate, but can't get onto any of the Canada Post sites.

Attention Tyler or other eBay employee

Please look at this posting. there is a major issue involved. "Why is a buyer allowed to open a case so early?" https://community.ebay.ca/t5/Seller-Central/Why-is-a-buyer-allowed-to-open-a-case-so-early/m-p/458659#M125175

Buyer not picking up from post office

Hey everyone! I have searched through old posts and sound some answers, but not everything I was looking for. I am now coming to tap into the collective wisdom of the group here. I sent an item, with tracking to a buyer and they attempted delivery on...

Resolved! If registering for MP in US$, what happens to current CDN$/Paypal listings?

I got the "invite" and am setting up for a US$ managed payment. I will be putting all future listings in US$ but currently have CDN$ listings only. What will happed with the payments on those existing listings? Once MP kicks in will the funds be conv...

A very rare customer request!

22 years on eBay and a first time request today! A customer sent me a message asking me to INCREASE the price of my item! Turns out they had a coupon and they couldn't use it unless my price was a dollar more as the coupon had a minumum price. Had a ...