
03-01-2015 01:02 PM
Just noticed that my parcel had not changed from U.S. to Canadian funds when applying the insurance at the time of printing out the label.
Solved! Go to Solution.
03-01-2015 02:14 PM
Ok I see what you mean now. First, chances are very very slim that the parcel will get lost so you shouldn't need to collect on insurance.
I don't have the paypal postage screen in front of me right now but I believe there is a box near the bottom that you should always fill in with the amount of Cdn dollars as it never converts it.
As far as only being only to claim $68 C, you would be able to show them that the invoice was $68 U.S. and more than likely they would pay you the correct amount.
03-01-2015 01:41 PM
I'm not sure what you mean. When you click on insurance when you are printing a label it is always in $C just like the label is.
03-01-2015 01:52 PM
Canadian buyer bought for $68 in US funds. The Canada Post Expedited insurance was $68 in stead of converting it to the higher amount in Canadian dollars. It had $68 CAN. What if that package gets lost. Do I not end up paying buyer what he paid which is $86. And I end up with only $68. Thanks for your time.
03-01-2015 02:14 PM
Ok I see what you mean now. First, chances are very very slim that the parcel will get lost so you shouldn't need to collect on insurance.
I don't have the paypal postage screen in front of me right now but I believe there is a box near the bottom that you should always fill in with the amount of Cdn dollars as it never converts it.
As far as only being only to claim $68 C, you would be able to show them that the invoice was $68 U.S. and more than likely they would pay you the correct amount.
03-02-2015 01:53 AM
I have always changed it myself to Canadian dollars.