CPC Note: Packages Delayed due to Record Volumes Warning

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CPC Note: Packages Delayed due to Record Volumes Warning

Important: Black Friday and Cyber Monday purchases have generated record parcel volumes this week. We're working hard to get these items out for delivery and have devoted extra resources to do so. We also continue to deliver on weekends. We apologize to anyone who experiences a delay.

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CPC Note: Packages Delayed due to Record Volumes Warning

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Message 3 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

My wee rural PO's updates are more often than not, for a long time, not showing for hours after they've been scanned at the PO.

 

The thing that worries me is that I put the tracking number on the item when I'm marking them as shipped and if the buyer checks before they're updated, they'll think there's a problem or I'm lying about the number....

 

Having said this so far nobody has contacted me nor asked questions so maybe I'm over worrying.... however I do like to check on the tracking to make sure I haven't typo'd the tracking number but most days it is pointless as I get this exact message (except the top highlighted portion)......

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CPC Note: Packages Delayed due to Record Volumes Warning

I think I have the opposite problem with my outbounds. They seem to show up as Accepted at the Post Office right promptly own tracking but, having printed them online through paypal shipping, the Electronic Information Submit By Shipper line seems to take as long as 24 hours to appear at peak times which makes it look (to an inexperienced eye) that I have dragged my feet on providing some key information to Canada Post. 

Message 5 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

Canada Post has not set up a table that shows  the last day  for delivery of parcels  to many destinations in time for Christmas.

 

 

 

This could be a very interesting year for Canada Post....  as parcel volume over Christmas has been increasing dramatically over the last few years....  

 

Christmas  parcels  together with internet sales   will really put Canada Post's mail system to a test

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CPC Note: Packages Delayed due to Record Volumes Warning

They posted that info a while ago...it may have been in october

 

 

https://www.canadapost.ca/assets/pdf/KB/holiday_mailing_dates_2016_en.pdf

Message 7 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

I posted a thread about the CPC Holiday schedule in the fall, you replied to it.

 

http://community.ebay.ca/t5/Seller-Central/They-re-heeeeere-Canada-Post-2016-Holiday-Mailing-Deadlin...

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CPC Note: Packages Delayed due to Record Volumes Warning

Canada Post should have seen this coming MILES away.  Instead, we have places like Shoppers Drug Mart REDUCING shipping staff.  Whereas you often would see 2 people working at their in-store outlets, now you see only one.

Message 9 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

Those people at the retail counters are employed by the authorized dealers and not Canada Post. Mail volumes that matter are moved through distribution centers, and put on trucks to be delivered by actual postal employees. The fact you and me might need to stand in line for 45 minutes at a Shoppers to pick up or drop off our parcels doesn't affect this.
Message 10 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

I just found out that Canada Post is picking up packages from the local Shoppers Drug store on Saturdays and Sundays for this busy season.

Does anyone know if they are also picking up mail from the red boxes on the streets?

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CPC Note: Packages Delayed due to Record Volumes Warning


@a52split wrote:

I just found out that Canada Post is picking up packages from the local Shoppers Drug store on Saturdays and Sundays for this busy season.

Does anyone know if they are also picking up mail from the red boxes on the streets?


It will depend on your area, but I know in my city that red box pickup and Shoppers pickup are two separate vehicles (even if the red box is in the same mall).  My best guess would be no.

 

And the other reason is they are also dropping off parcels at the same time, which they don't do for red boxes.

 

-..-

 

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CPC Note: Packages Delayed due to Record Volumes Warning

At the postal outlet that I go to the same person who empties the box outside also picks up the mail in the outlet inside but my guess is that won't be happening on the weekends.  I know that someone does pick up mail at the outlet on Saturdays this time of year but I remember that on Mondays last year the outside box was crammed so full that i almost had to shake it so that the door would close lol. 

Message 13 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

It looks like my appreciation for CP and the extra work done on the weekends is now gone.  That's because I just learned how they are able to have all those employees working overtime on the weekend.  They have STOPPED picking up from the red boxes on the streets!

 

You might ask how I know this.  I have rigged the bottom door so that I can tell if it's been opened since my last visit.  And I can say with absolute certainty that the box at the end of my street has not been emptied since at least Monday morning.

 

Brace yourselves for defects and INRs in about 3 weeks.

Message 14 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

Well they are doing some things right! A parcel shipped expedited from my rural PO to my DD in very rural Alberta usually takes at least 8 business days. I sent it on Friday and it arrived at her post office for pickup yesterday (Wednesday).

Message 15 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

I'm seeing Canada Post parcels delivered in record time domestically and abroad so far.... if they clear Customs in a timely manner.
Message 16 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

I sent a letter on Dec 1 to UK and 6 to US and they arrived within a week for both so that's pretty good too 🙂
Message 17 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

Lettermail shipped (post-marked December 3)  to me, from Peterborough Ontario, arrived here in Toronto (about 140 km)  on Dec 13. 

 

Lettermail shipped (post-marked December 10) to me, from Montreal, Quebec, arrived here in Toronto (about 540 km) on Dec 13

 

 

Message 18 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

I am having way more problems with items mailed in November. At this moment I have these "where is my package" situations:

 

Mailed November 2 to Australia

Mailed November 14 to Toronto (which is 2 hours down the road from me)

Mailed November 17 to USA (California)

(All 3 were mailed in a 6 x 9 white bubble envelope)

 

It is not uncommon for stuff to California to take 3 weeks or more. 

 

I think the Toronto one is a gonner, has been a long time since I've lost anything Canadian

 

Australia, one never knows, the buyer has been great so time will tell.

Message 19 of 34
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CPC Note: Packages Delayed due to Record Volumes Warning

For me November was a problem too.  I mailed one to spain on Nov 2/16, never showed up refunded, blocked Spain.   Mailed 2 to Australia on Nov 21 still haven't shown up.  Australia is a real problem for me, every month I have a few buyers from there and because the mail is so slow and their mail system is a mess, I may just have to block them until further notice.  

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