Can someone explain canada post please........

Not that lets face it, any real explanation for the way their minds work..  And it is made so much worse with the GSP from us sellers.

 

Look at this.  They accepted and cleared customs in Richmond BC about 20 minutes down the street from me...Then shipped it to Mississauga, now it has to come all the way back..

 

Date : 2016/01/21
Time : 21:53
Location: MISSISSAUGA
Description: Shipment received at originating postal facility
Additional Information: Item received at originating postal facility — We have accepted the item from the shipper and it is now being processed.

Shipment received at originating postal facility — We have scanned shipping documents and accepted items from the shipper for processing. Keep checking Track for updates.
Retail Location: 
Signatory Name: 

Date : 2016/01/21
Time : 15:15
Location: Mississauga
Description: Item was released by Customs and is now with Canada Post for processing
Additional Information: 
Retail Location: 
Signatory Name: 

Date : 2016/01/21
Time : 14:07
Location: MISSISSAUGA
Description: Shipment picked up by Canada Post
Additional Information: Item picked up by Canada Post — We have picked up the item from the shipper and it is en route to a processing facility.

Shipment picked up by Canada Post — We have scanned shipping documents and picked up items from the shipper. They are en route to a processing facility. Keep checking Track for updates.
Retail Location: 
Signatory Name: 

Date : 2016/01/20
Time : 08:28
Location: RICHMOND
Description: Electronic information submitted by shipper.
Additional Information: The shipper has created a shipping label for this item and has sent us electronic information. However, if no additional updates are showing in Track, it means we have not yet received the item. We will start tracking the item once it is provided to us.

Please note that this scan event is recorded in Eastern Time (ET). All other events are displayed in their local time zone.
Retail Location: 
Signatory Name: 

Message 1 of 2
latest reply
1 REPLY 1

Can someone explain canada post please........


@craftycanadianarts wrote:
...

Look at this.  They accepted and cleared customs in Richmond BC about 20 minutes down the street from me...Then shipped it to Mississauga, now it has to come all the way back..

 

Date : 2016/01/21
Time : 15:15
Location: Mississauga
Description: Item was released by Customs and is now with Canada Post for processing

 

Date : 2016/01/20
Time : 08:28
Location: RICHMOND
Description: Electronic information submitted by shipper.
Additional Information: The shipper has created a shipping label for this item and has sent us electronic information. However, if no additional updates are showing in Track, it means we have not yet received the item. We will start tracking the item once it is provided to us.


No indication that the package was ever in Richmond.

 

"Electronic information submitted by shipper." means that the label information/payment was received by Canada Post -- nothing to do with the physical parcel.

 

When I buy on-line shipping that becomes electronic information to Canada Post. Actual movement of the parcel begins when I drop the parcel off at the local postal outlet and then Canada Post has the physical package.

 

-.-

 

Message 2 of 2
latest reply