Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

How do you change the font size on your customer invoices.

I have a problem where when I print a customer invoice and address label the font size of the shipping address is half the size of the return address.

Buyer pays shipping for warrantee replacement?

I bought a product (macbook battery) with a 3 year warrantee which stopped working and bloated out after 6 months. The seller will replace it but they expect me to pay for shipping. Is that cool? My assumption is that I bought a product that was guar...

how to add a message to ALL of my Ebay ad's

Not vacation. I just want to put a couple lines of text in allll of my ad's. Is their a easy way to do this?

An item has recently appeared on my purchase history list that i did not order or bid on.

please check my history list i change my PASS and ID but i still can't do not thing to ........

I did not realize that, if I did not specify a reserve amount, the item is sold for 0.99 plus shippi

After receiving notification that my item has been sold for 0.99 plus shipping cost, and that cheque is with Paypal, how do I go about cancelling my intent to sell?

why can i only sell $1000 a month

why cant i sell more than 10 items or $1000 per month when i see other sellers that sell tons of items i dont think its very fair as long as i pay my dues and ebay gets there cut it shouldnt matter but ebay will let their power sellers sell 1000's of...

Why can't I revise my invoice for an international buyer?

An international buyer has purchased my item. It will not allow me to revise the invoice for appropriate international shipping.Is there a way I can send him a proper invoice with the additional international shippng as discussed with my buyer? Thank...

How long should

Hi guys, I've recently bought a vintage tin sign and paid the buyer on Oct. 25 (she issued me an invoice with extra shipping costs), but up to now still I have not had any shipment notification. Also, although I've sent the buyer two shipping request...

Could you tell me we have listed an item/items on Ebay today Oct. 29 2013 can I edit it?

Could you tell me we have listed an item/items on Ebay today Oct. 29 2013 can I edit it? And when will it show the selling on Ebay? Thanks Babynotoes

I would like to change my listings from Ebay.com to Ebay.ca. Can this be done. Thanks Jim

How do I prevent being asked to sign in during the last few seconds of bidding?

I lost several items to other bidders just because I was asked to sign in during the last few seconds of bidding wars.How can I prevent this from happening?

What's my protection if the electric device I receive doesn't work as I espected?

Resolved! Why is my item being shipped from Shanghai?

Hello everyone. I recently purchased and just received a new cord for a laptop. I made the purchase from a seller from the U.S. but the envelope shows that the item came from Shanghai. Why would sellers be doing this? I usually avoid buying items fro...

buyer payment echeck problem

Hi, I sold an item ~3 weeks ago. The buyer paid using an echeck. About 1.5 weeks later, the echeck failed to clear, and he paid again with another echeck. Now that second echeck failed to clear too and he just paid again with another echeck. At what ...

Why is there extra charges called import fees

My kid scored me so much Candy tonight LOL .. Happy Halloween everybody

I love halloween it is the best holiday of the year .. Everyone gets to dress up and use there imagination and you get tons of candy .. my kid loved it she can;t stop talking about Happy Halloween .. I always found it is a very happy time of year com...

seller templates not working?

are the seller templates not working? I haven't been able to use at all for a while, especially the last couple days. First thought it was my internet being slow but have never had this problem before. help?

how do i return something i bought

i had bought a dvd thinking it was brand new and a real dvd but it is a copy,i played it and it has lots of problems with it.when i bought it i was not told that someone had copied it.the seller is pianoclassical and on this particular product he say...

i would like to speak to an agent on the phone

i have a defective item i just receive i want to speak to an agent about it

buying multiple items from 1 seller

How do I select 2 or more items from 1 seller to save on shipping. I appears you have to buy each item separately.

Copyright violation

I had a listing on ebay that was taken down due to copyright violation. Unfortunately, the message does not contain any information as to what specifically I have done incorrectly. Overall I'm just generally looking for more clarification on the issu...

Resolved! Feedback. Tech issues ? I can't seem to leave anyone feedback for 24 hours now.

I have been trying for over 24 hours now to leave feedback for some customers but the system won't do it.I am a 12 year ebay veterin so I know what I'm doing but ... can't do it.Is there a systems issue that I am not aware of ? benhsports (on ebay.ca...

how can I offer a 10% discount on an item

hi how can i offer a 10 % discount on an item and have the discount banner show on the item page ? thanks Agatha

How I can cancel my order

How I can cancel item I order on eBay

I received a message from ebay that the items are no longer available but are paid by pay pal

I have 2 items that I have paid by Pay Pal. I received a message from ebay that the items are no longer available. It has not been a month yet but I am not sure how to file a problem with Pay Pal.thank you

Seller Won't Let Me Pay

I've requested the cost of shipping five times and the seller responded with a Request to Cancel The Transaction. I do not want to cancel the transaction, I want the item I won honestly and expect the seller to invoice me showing shipping costs that ...

Can't upload pictures to eBay .ca

That's right, whenever I click add photos, it takes me back to the top of the page. I've tired it on 4 different web browers and on three different computers. Please fix this.

Was told $3 for shipping. Charged $26. Seller wont change invoice. What do I do?

Before bidding I asked seller cost to ship. Was told $3. When I received invoice, I was charged $26. When I contacted seller, he told me he can not change invoice and to just pay for the item plus the $3. Paypal will not let you pay only part of an i...