Canada Post website not functioning properly???

Just wondering if anyone is having issues with Canada Posts website since their last maintenance update on the weekend?  When I try to calculate a shipping rate to the USA it only gives a single result (Priority).  It's an average size parcel and I always send items like it by Expedited.  In the past it would display at least several shipping options including the rate for Expedited, Express post, etc., but now shows only the one Priority rate.

Message 1 of 5
latest reply
4 REPLIES 4

Canada Post website not functioning properly???

and it does not show  that rate in a proper manner

Message 2 of 5
latest reply

Canada Post website not functioning properly???

Yes, that is correct. 

Message 3 of 5
latest reply

Canada Post website not functioning properly???


@forester_studios wrote:

Just wondering if anyone is having issues with Canada Posts website since their last maintenance update on the weekend?  When I try to calculate a shipping rate to the USA it only gives a single result (Priority).  It's an average size parcel and I always send items like it by Expedited.  In the past it would display at least several shipping options including the rate for Expedited, Express post, etc., but now shows only the one Priority rate.


 

I just checked the site's Find a Rate for USA and Canada and it's definitely screwed up. It may be related to the fact the site is running very slow (and could be dropping the ball when transferring data on the back end). Or one of the stupid programmers forgot to update something...

 

Checked and it appears that EST Online is working properly. A lot of extra work, but can be used if you need a shipping estimate now -- just fill out the details and then don't buy the shipping.

 

-..-

Message 4 of 5
latest reply

Canada Post website not functioning properly???

Yes, I also noticed their website has been running slow lately when trying to load a page.  Getting it to retrieve info on HS codes or tracking info often takes longer than it used to.  Think I will phone them tomorrow and see if they are aware of these issues.

Message 5 of 5
latest reply