Dodgy Seller

[mmahvenn]

I had paid the  for Canon Camera Bag in May 13, the seller sent me fully faulty bag, and then agreed that he will send me a good bag in June 13, I have been trying to get hold of him since then and he has out of office enabled on his email and i am so frustrated with that.

Any suggestions how to deal with im.

[pierrelebel]

It has been nearly three months since you purchased this $20 bag from the seller in Hong Kong.  It is too late to file a complaint through eBay or PayPal.

However, if you paid with your credit card through PayPal, you could try calling your credit card issuer (at the 800 number on the monthly statement) and ask for a chargeback, explaining the damaged item came from Hong Kong.  If you are a valuable customer, a refund may be granted by your credit card issuer.

Next time, I suggest:

1) check the seller's feedback prior to making a purchase on eBay (several red flags were clearly visible on this seller)

2) never wait more than 44 days to file a claim with eBay or PayPal if there is a problem.