I did not receive items.

[teddy17609-2008]

Item 271676822466 / transaction 1392152188017 / receipt no. 4984 8785 7770 6600

[femmefan1946]

This is a member to member discussion board. We are none of us eBay staff.

If it has been at least 20 days (because; mail order) since your payment cleared, go to the Help and Contact tab in the top right hand corner of the page.

On the scroll down menu choose Resolution Centre.

Choose the appropriate problem.

The system may tell you to contact the seller. This only the first step. If you have already done so, go on to the next.

If you have not, ask the seller for the date of shipping, the service used and the tracking number. If there is no response after 48 hours at the most, go on to the next step which is turning the Dispute into a Claim.

If the seller cannot prove delivery (that's the tracking number, and it is DELIVERY not shipment) he must either refund your entire payment or Paypal will refund you and go after him for the money. He will have other fallout.

Do NOT allow the seller to promise a replacement. It will probably never arrive either.

You have only 45 days to start a Dispute, don't wait past Day 42.

If you need any more help, bored and nosy fellow members are here to advise you because we are all busybodies with no lives.

[teddy17609-2008]

First, I would like to tell you that I can not follow step of Resolution Centre. This may be because I make the transaction of buying under step of 'Continue as guest'. So when I try to follow step of Resolution Centre and select the problem 'I haven't receive yet' , system will tell me to sign in and after signing , system told me 'We couldn't find any items that you recently purchased'.

For above problem , I received confirmation of payment since 28NOV and I try to contact seller 2 times (21DEC & 30DEC) but no reply. I still need to receive the item. Could you please ask seller about my order and let me know ?