eBay

patken123 · ‎11-17-2016

I don't know why this top rated seller gave himself only 30 days for the 4 items to be delivered .(items bought Oct 15, estimated delivery:Oct31/Nov.16).,I bought 2 more items from different reputable sellers (from China)and each one gave an estimated delivery of 45 day or more

I contacted the seller in question to notify him that 30 days have come and gone,he did ask to wait another week and if I still don't have my order, he'll send them again but I quickly let him know that I'm only interested in a full refund .I have not asked for a refund yet.

My question to you experienced ebay sellers is, should I ask for a refund now because the last day of the estimated date for delivery has come and gone(Nov.16,2016) and I'm well within my rights to do so but,,,,is it fair to the seller sending from China to refund my money after 31 days? I feel It would be unreasonable of me for not giving him a week extension .what would you recommend? ask for a refund or wait a week?

I'd appreciate all comments.

Ken.

i.am.vivian · ‎11-17-2016

@patken123 wrote:
should I ask for a refund now because the last day of the estimated date for delivery has come and gone(Nov.16,2016) and I'm well within my rights to do so but,,,,is it fair to the seller sending from China to refund my money after 31 days? I feel It would be unreasonable of me for not giving him a week extension .what would you recommend? ask for a refund or wait a week?

You've got to be kidding. You have 30 days after that last estimated delivery date to file an eBay claim, and you want to do it the instant it is possible? I thought you were also a seller. A seller would know that it is NOT THE SELLER who makes up those extremely optimistic delivery dates. I also thought people who regularly buy from China know that those items can take up to 3 months to arrive. And that a PayPal claim can be filed within 180 days of payment. That's a lot more than 30.

Never accept a promised replacement. You seem to know about that at least. The only reason to rush to file a claim is in the hopes of getting a freebie refund before the item arrives. Lots of people are comfortable with that, but less so with faking the claim when they are holding the thing in their hands.

I think you already know the answer and are going to do what you want no matter what. I agree it would be unreasonable of you not to wait for your items to arrive. If you are going to buy from China in the first place at least be fair and wait for them to get there. I would recommend waiting as long as possible because I deplore thievery no matter who is doing the stealing and no matter how much I might dislike the victim. Others will give you a different response. You did ask.

patken123 · ‎11-17-2016

"You've got to be kidding. You have 30 days after that last estimated delivery date to file an eBay claim, and you want to do it the instant it is possible? I thought you were also a seller. A seller would know that it is NOT THE SELLER who makes up those extremely optimistic delivery dates. I also thought people who regularly buy from China know that those items can take up to 3 months to arrive. And that a PayPal claim can be filed within 180 days of payment. That's a lot more than 30.

Never accept a promised replacement. You seem to know about that at least. The only reason to rush to file a claim is in the hopes of getting a freebie refund before the item arrives. Lots of people are comfortable with that, but less so with faking the claim when they are holding the thing in their hands.

I think you already know the answer and are going to do what you want no matter what. I agree it would be unreasonable of you not to wait for your items to arrive. If you are going to buy from China in the first place at least be fair and wait for them to get there. I would recommend waiting as long as possible because I deplore thievery no matter who is doing the stealing and no matter how much I might dislike the victim. Others will give you a different response. You did ask."

Wow.wow.wow. hold on ,never in any time in my life did I get anything for nothing,why are you talking about stealing, freebie, it sounds like you already have made up your mind who I am and what I'm planning to do,never in my life did I ever take a penny that belonged to somebody else.

I have refunded sellers once because it only happened once,if it does happen again you can bet your every dollar I refund him/her again and don't give a rat's behind what your opinion of me is in that regard.

To anyone else who I wrongly asked for your comments,please if you are going to be judgmental like this ,stop typing now.I asked for guidance not tongue lashing.

The only reason I brought up the 30 days is to find out if anything has changed ,why some sellers give 30 days when the know this is only going to lead to trouble for them .

i.am.vivian · ‎11-17-2016

@patken123 wrote:
it sounds like you already have made up your mind who I am and what I'm planning to do,never in my life did I ever take a penny that belonged to somebody else.

I have only your post to go on. Reread your original post from the point of view of a stranger. You asked, I answered. When a buyer has 30 days from the LAST date of delivery to file a claim on eBay, I can only see one reason to be in a rush to do it the instant the date has passed. It's China. Things from that country take a LONG time.

I haven't made up my mind about you. 🙂 I think the best of everyone until they give me reason to feel otherwise. But you did ask for input.

And speaking of judgemental, (cough cough), wow is right. But you did ask.

@patken123 wrote:
The only reason I brought up the 30 days is to find out if anything has changed ,why some sellers give 30 days when the know this is only going to lead to trouble for them.

Then you should have asked what was the time limit to file a claim for an INR on eBay and PayPal.

eBay: 30 days (about a month) AFTER the last date of delivery

PayPal: 180 days (about 6 months) after you paid.

You could have asked who sets up the delivery dates. I thought a seller would know that it is eBay who does that, much to most seller's dismay, and it is based on the seller's handling time. A seller who gets things in the mail right away will be "punished" with a short delivery estimate. It's why some sellers choose an extra long handling time to extend that delivery date that they themselves had nothing at all to do with.

I answered the question you asked, not the one you didn't.

patken123 · ‎11-17-2016

But why take the cynical view when I asked if it is more reasonable to wait a week? you could have said: two weeks passed the final date is more reasonable than one,you could have said a lot of things if you thought maybe just maybe I am following my conscience asking for advice on how long sounds more fair , but instead you assumed the worst, why did you think I deserved that?

patken123 · ‎11-17-2016

And for the record,I AM NOT A SELLER,you just assumed that also.

i.am.vivian · ‎11-17-2016

@patken123 wrote:
And for the record,I AM NOT A SELLER

Evidently. You talk like one sometimes, and things you say including on the Seller board, so yes, I was wrong in thinking you were a seller. It's a mistake I won't make again.

I responded to the original post that you wrote, not whatever different things you may have had on your mind. You said,

"I quickly let him know that I'm only interested in a full refund", ~ "should I ask for a refund now because the last day of the estimated date for delivery has come and gone (Nov.16,2016) and I'm well within my rights to do so",

That is very clear. That is what you said. I didn't "assume the worst", I simply responded to the words that were written. I agreed it would be reasonable to wait for items to arrive. You asked for input on that post. You can't realistically make a post like that and expect others will read your mind and tell you only what you want to hear.

If I erred in thinking a buyer with 13 years on eBay, a FB # of 125, and who answers the questions of others to be a little more savvy than they are, then again, that was my mistake.

You wrote as if you KNEW the policy, asserting that you are "well within your right" to demand that refund. I reiterated what the timeframes are. And yes, once that last estimated delivery date has passed, the eBay system will let you file a claim.

You asked for opinions on the information in that post. I gave you mine.

patken123 · ‎11-17-2016

@i.am.vivian wrote:
@patken123 wrote:
And for the record,I AM NOT A SELLER

"I responded to the original post that you wrote, not whatever different things you may have had on your mind. You said,
"I quickly let him know that I'm only interested in a full refund", ~ "should I ask for a refund now because the last day of the estimated date for delivery has come and gone (Nov.16,2016) and I'm well within my rights to do so",

That is very clear. That is what you said. I didn't "assume the worst", I simply responded to the words that were written. "

What is very clear? ,
Is it clear to you that I am CLEARLY planning on ripping a seller just because I can??? when I clearly said that I did not ask for a refund,instead I came here to ask what length of time would be fair to this seller?why didn't you quote the rest of that sentence that says:I did not asked for a refund? was it because it didn't help your line of thought?

One the best and repeated advice I read here is : dot to accept an offer to re-send an order from a Chinese seller ,"most of them are just trying to buy time until you can no longer file an INR" so by me saying that to the seller I somehow have some nefarious plot to steal his money? this is how you put it:

The only reason to rush to file a claim is in the hopes of getting a freebie refund before the item arrives. Lots of people are comfortable with that, but less so with faking the claim when they are holding the thing in their hands.

You clearly thought I was a dishonest sob who is looking to get both the items and the refund,that's what's clear, not my question about " a fair period of time to wait for this seller",

You made a mistake assuming :
A=I had a plot against the seller,
B= assuming I was a seller,
C=thinking I knew or must have known about the 30 days I can file INR after the estimated deadline,which I did not know.
I guess I should feel lucky that you admitted to one of the 3.

You have the last word, I'll not participate on this thread any more so feel free,lecture me on how I should have been more ebay savvy or how I should have posed my question so some(ehem) would not get the wrong idea and assume things. but please ,if you see a thread with my name as the original poster asking for guidance, don't assume I need your help.

i.am.vivian · ‎11-17-2016

I really think you are making far too much of this. I also think you are reading too much INTO it. Way too much. If you regret the wording of your original post that is unfortunate but it is what you wrote and the way that you wrote it.

@patken123 wrote:

Is it clear to you that I am CLEARLY planning on ripping a seller just because I can???

No, I wouldn't say that. I would say that you 'quickly let him know that you are only interested in a full refund' and that you were wondering 'should you ask for a refund now because the last day of the estimated date for delivery has come and gone' and that you believe you are 'well within your rights to do so.'

Well within your right.

You are correct, too. You are within your right to file a claim the moment the system allows it.

What is said to be "fair" will vary from member to member. For me it is only "fair" to wait as long as possible when you order from a place where mail is notoriously slow. I believe that to do less is unethical. I also believe you already know what is fair.

If you are waiting for someone to come along and tell you that you needn't wait more than 30 days for an item from Asia and go ahead and file your claim, well, she'll be along any minute. But you'll know a thief when you hear from one. You'll know when someone tells you in that roundabout way that a late item can mean a free one if you file quickly enough because if the seller can't prove delivery (not shipping, delivery) you get a refund. You, however, already know what is right and fair.

The length of time that is "fair" is as long as it takes for the item to arrive before the claim period expires.

Just because some other person frequently repeats their unchallenged "advice" on how to get a freebie if you act fast enough does not make it the "best" advice and certainly not right, fair, decent or ethical. If an item doesn't show up, file a claim. But if you ask a seller this early on then of course they are going to ask you to wait or delay you when they already sent the first one, it just takes time.

In your original post you did not ask what was the time period with eBay and PayPal for claims, nor did you ask who establishes the "estimates". OK, now you know, if you didn't already. I don't think you need anyone's "advice". And you certainly don't need anyone's permission. You do whatever you want to do, whatever enables you to sleep at night.

You have the timeline information. Take responsibility for your own decision.