I bought Fallout 4 Collectors Edition back in June, I bought on eBay since everywhere else was sold out, the game itself did not come out until November 10th, I didn't look at eBay's policy on buying items that haven't been released yet. I waited a week after the game had come out to allow for shipping, but I was never notified with a shipped email, I still have all the confirmation of purchase emails and order information. I contacted the seller and a few days later they told me their supplier over shipped and they didn't get it, they said to "Please open a claim through the proper channels so I can officially refund you" but I can't open a claim with the item number, any help or information would be greatly appreciated,I live in Canada and I know the seller is also in Canada.
