03-20-2017
08:22 AM
- last edited on
03-28-2017
12:27 AM
by
kh-leslie
I AM STUMPED, BLASTED & SHOCKED !
Ebay.com block ALL shipping options, and show "shipping can not be calculated for your location" (and probably the item from the search engine) if the item value do not meet the protection value of that specific shipping service.
That means that my few high value items, that are over 1000$CAD, (ex: 252719920772 at 1099.00$) specifically for the US market, can not be calculated with
1-Expedited parcel USA, as the maximum insurance is 1000$
2- Xpresspost USA as the maximum is also 1000$
In that item exemple (252719920772), on ebay.ca both expedited & xpresspost appears to be ship to 90210 (from H!G 4Y4) at a rates of 67.30$/102.52$
on ebay.com, the same item have no shipping services appearing, as the item value is 1099$ and both expedited & xpresspost services have maximum 1000$ limit, so the item is "not shippable to USA" due to lack of shipping protection.
That'smeans all my higher prices items, intended for European & Australian market are kick out of ebay because they are all over 1000$ and insurance protection is maximum 1000$
Same apply for ALL items that have more than 100$ value, with Tracked packet !
Another tsunamie on hundreds of my items!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WHAT IS THAT
This could be the major cause of non-visibility, slow & poor sales for all of US
03-20-2017 08:31 AM
03-20-2017 08:42 AM
03-20-2017 08:58 AM
another exemple with (ebay item# 252483023843)
This keypad have sale price of 354.99$
to be ship to 90210
2 services for USA are set:
Tracked packet (max 100$ cover)
& xpresspost post (max 1000$ cover)
On ebay.com, tracked packet service is hide from shipping option, and only Xpresspost service is available due to limitation of 100$coverage vs. 354.99$ item value.
On ebay.ca, both USA services are calculated correctly,
see my screen capture
03-20-2017 11:06 AM
That seems illogical since ebay has no way of anticipating what additional insurance a seller may legitimately purchase after the fact (but prior to shipment from a third-party provider such as u-pic) in addition to the amount included in the postal service. To block a shipping calculation due to insurance value seems counterproductive and counterintuitive. Weight and dimensions, yes, those are inarguable but included insurance or the included insurance cap cap makes no sense to me. It can only be a glitch.
03-20-2017 12:05 PM
03-20-2017 12:19 PM - edited 03-20-2017 12:20 PM
Hi I think it is just an ebay glitch, on ebay.com for (252719920772) I do see shipping to USA 90210 as example
03-20-2017 11:36 PM
03-20-2017 11:42 PM