Just received my purchase from Fed Ex but had to pay an extra $25.10 in duty fees !!!!
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12-31-2013 01:21 PM
Was seller aware that this could happen ??? No communication to me re this fee in addition to shipping.
Just received my purchase from Fed Ex but had to pay an extra $25.10 in duty fees !!!!
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12-31-2013 02:21 PM
When you purchase items over $20.00 CAD, they are subject to taxes and applicable duties. You are the importer, not the seller. It is your responsibility to know these things. Also know FEDEX and UPS charge high brokerage fees ontop for doing the paperwork.
2014 Tariff Schedule
http://www.cbsa-asfc.gc.ca/trade-commerce/tariff-tarif/2014/html/tblmod-eng.html
About Import charges
http://www.cbsa-asfc.gc.ca/import/postal-postale/duty-droits-eng.html
Just received my purchase from Fed Ex but had to pay an extra $25.10 in duty fees !!!!
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12-31-2013 04:59 PM
This is one of the good things about the Global Shipping Program (There aren't many).
Commercial carriers are required to assess and charge applicable duty and sales taxes. They then add a "customs brokerage charge" for their trouble.
UPS is particularly hated for this. FedEx is sometimes sneakier, delivering then invoicing later for the duty, tax and fee.
Most couriers charge $20 -$25 or more.
Canada Post charges $10, but CBSA overlooks most parcels that are valued under $100 or are not bulky. Most Canadian buyers have never paid these charges because of this policy.
The GSP (Pitney Bowes) charges the lowest service/customs brokerage fee - around $5- but like other couriers, must charge the duty and sales tax. This happens before the payment is completed and the purchase shipped, but it shocks buyers who have only had shipments through Canada Post before.
There are older threads, years and thousands of posts long, about UPS in particular. Search Board for UPS. Gouge and ripoff are also commonly used terms.
