X-( X-( X-( X-( X-( X-( X-(
After she emailed me that the sling she bought from me doesn't fit her I responded immediately offering exchange for different size or refund upon returning the item...
I sent the message through eBay and directly to her email... she never replied so I thought she changed her mind and decided to keep the sling... and now a month later she gave me a negative for not responding to her email.... WRRRRRR.... X-( X-( X-(
And now again she is not responding....
I requested contact information and her phone is not in service....
The feedback is not fair !!! I didn't deserve it !!!
To have it removed I will have to pay to the square trade $29.99 ... :_|
After she emailed me that the sling she bought from me doesn't fit her I responded immediately offering exchange for different size or refund upon returning the item...
I sent the message through eBay and directly to her email... she never replied so I thought she changed her mind and decided to keep the sling... and now a month later she gave me a negative for not responding to her email.... WRRRRRR.... X-( X-( X-(
And now again she is not responding....
I requested contact information and her phone is not in service....
The feedback is not fair !!! I didn't deserve it !!!
To have it removed I will have to pay to the square trade $29.99 ... :_|
Kat don't leave it... I replied again and if she'll do it one more time I will request her supervisor attention.
Now I'm angry.... I really don't like when somebody is ignoring me... X-(
Now I'm angry.... I really don't like when somebody is ignoring me... X-(
ha ha ha ha ha ha ha.....
I have responce... she made me laugh....
Hello,
Thank you for writing back to eBay.
As I've already explained to you, since you are able to contact the
member using our site, we're unable to remove the feedback comment.
That said, thoughts on improving the feedback forum are strongly
encouraged. You can send your suggestions by following these directions:
1. Click on "site map" located at the very top of every eBay page.
2. Click on the link titled "Suggestion Box" found in the right-hand
column under the heading "Suggestion Box."
3. Click on the link titled "Send us your suggestion to improve the eBay
site."
Thanks again, for writing to eBay Customer Support.
Regards,
April C.
eBay Customer Support
I have responce... she made me laugh....
Hello,
Thank you for writing back to eBay.
As I've already explained to you, since you are able to contact the
member using our site, we're unable to remove the feedback comment.
That said, thoughts on improving the feedback forum are strongly
encouraged. You can send your suggestions by following these directions:
1. Click on "site map" located at the very top of every eBay page.
2. Click on the link titled "Suggestion Box" found in the right-hand
column under the heading "Suggestion Box."
3. Click on the link titled "Send us your suggestion to improve the eBay
site."
Thanks again, for writing to eBay Customer Support.
Regards,
April C.
eBay Customer Support
Hey Kasha...
eBay can be really silly when it comes to feedback. I had a huge talk to the safety and trust people at eBay Live in Boston about my experience with a buyer.
In my case there was a clear violation of a policy, where in this case the policy does state that they will only remove it if the person could not be contacted, and now they are saying that you can contact them.
:_| It is frustrating, I know, read mine here at
http://forums.ebay.ca/thread.jspa?threadID=500021938&tstart=0&mod=1181449900974
You can always try to email izzy@ebay.com she helped out with mine and when all else fails email Jordan Banks the Managing Director of eBay Canada and share your frustrations, his email is jordanb@ebay.com
Sean :-D
eBay can be really silly when it comes to feedback. I had a huge talk to the safety and trust people at eBay Live in Boston about my experience with a buyer.
In my case there was a clear violation of a policy, where in this case the policy does state that they will only remove it if the person could not be contacted, and now they are saying that you can contact them.
:_| It is frustrating, I know, read mine here at
http://forums.ebay.ca/thread.jspa?threadID=500021938&tstart=0&mod=1181449900974
You can always try to email izzy@ebay.com she helped out with mine and when all else fails email Jordan Banks the Managing Director of eBay Canada and share your frustrations, his email is jordanb@ebay.com
Sean :-D
*sigh* I'm getting so sick of hearing these stories of crappy buyers screwing over sellers, I really am.
OP the point I think you're missing is that they've stated the policy. They're not going to remove the feedback because of false/missing contact info. They used to but apparently not anymore.
What you need to do now is purse the false/missing contact info to get her off the site!
http://pages.ebay.com/help/policies/identity-false.html
over and over and over and over and over...........make those reports!!!
OP the point I think you're missing is that they've stated the policy. They're not going to remove the feedback because of false/missing contact info. They used to but apparently not anymore.
What you need to do now is purse the false/missing contact info to get her off the site!
http://pages.ebay.com/help/policies/identity-false.html
over and over and over and over and over...........make those reports!!!
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