I am someone who pays my debts, tells no lies, and says please and thankyou.
I too believe that there is no Amanda. I suspect that there is nobody at all, even in senior management.
On April 3rd I got a spoof-looking message saying that my account was restricted. spoof@paypay.com confirmed its ungenuineness. In spite of this, my account when I go into it IS apparently restricted, because of "recent activity". There has been nothing untoward about activity in my account at any time. Somebody wants information of the identity-theft variety. They want a copy of a driver's licence, when I do not drive; and of an utility bill addressed to me, which as a married woman I cannot supply. They want me to fax long-distance, no decent business-like toll-free number. Plus the fact that it ALL smells of fraud.
I have sent a registered letter to senior management voicing my concerns, which start with possible fraud through a possibly hijacked PayPal account (can't a hacker put phishing messages on my account page?), and move on to the fact that there is so little I can buy on Ebay without a working account. Not only is there no reply, there is not even a formal acknowledgement. They have my phone number, my email address, my fax, my postal address: but still nothing.
Wait for it: my registered letter was sent on APRIL 11TH.
I think that PayPal consists of three computers, the first programmed to send out messages at random about "suspicious activity", the second programmed to sent out messages terming the first kind fraudulent, the third programmed to send out replies to queries bearing no relation to the facts of a given case, or to any facts at all. Three computers, no real people, nobody who reads and writes. Really economical to run, just keep the power bills paid and rake in the shekels. One might as well write to Joe Stalin, alive or dead.
