Price change billed after purchase
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09-08-2016 02:14 PM
I purchased an item on Ebay and was given a total at the checkout with the canadian conversion but when I checked my credit card I was charged more than was quoted by ebay. Has this happened to anyone else? I can't seem to find a contact to check on it....all there is are these chat forms. Any ideas or advice would be appreciated.
Price change billed after purchase
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09-08-2016 03:37 PM
@greytgal wrote:I purchased an item on Ebay and was given a total at the checkout with the canadian conversion but when I checked my credit card I was charged more than was quoted by ebay. Has this happened to anyone else? I can't seem to find a contact to check on it....all there is are these chat forms. Any ideas or advice would be appreciated.
If you bought from a seller in Canadian $ your credit card would have been charged Cdn$
If you bought from a seller in USA $ your credit card would have been charged in US$ and your credit card company would have used their exchange rate and their conversion handling fee (most are 2.5%).
The eBay conversion rate is only a guideline -- it is not the actual purchase charge.
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09-08-2016 04:02 PM
Foreign exchange moves faster than most people realize, often changing several times a day.
Banks and other retail financial bodies usually massage the rates and change them only once a day. Usually.
Google what happened to the pound and the euro the day of and after the Brexit vote.
The amount advertised in the seller's chosen currency is accurate. Everything else will be approximate.
Price change billed after purchase
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09-08-2016 05:18 PM
I too have been unpleasantly surprised by my credit card charges.
The thing to know is that currency conversion is only half of the consideration, the other is the surcharge your credit card issuer or bank will add to the converted currency amount for the favour of doing that currency conversion for you.
But this is essentially what the previous respondents have also said.
The final kick in the pants is that if you needed to return the item, you would not get all that money back. The lender does not reimburse you for the first transaction and then also takes a cut on the refund.
