eBay

grimsbygaming · ‎06-22-2007

I've got an interesting situation I'm dealing with right now. The buyer, with zero feedback, has a verified Canadian PayPal account and paid with an eCheck. The eCheck has taken 10 days to clear (it hasn't cleared yet, but probably will any day now). Now, a requirement of SPP is that you ship within 7 days of receiving payment....it doesn't say 7 days of receiving *cleared* payment.

Has anybody ever won a SPP claim where they shipped after 7 days of initial payment, but within 7 days after the payment cleared? Anybody think PayPal would honour the SPP in a case such as this?

sunshine2426 · ‎06-22-2007

I never have and would never ship anything until it clears. I've had echecks that never cleared with buyers before.

grimsbygaming · ‎06-22-2007

Well, I'm definitely holding the shipment until the eCheck clears....whenever that will be. But since the 7 day window has (arguably) already passed, I'm just wondering if SPP applies to this transaction.

grimsbygaming · ‎06-22-2007

And something just seems weird....zero feedback with a verified account??? How often do we see that? And then paying with an eCheck no less.....less than 1% of my transactions are eChecks.....just highly unusual.

whoscloset · ‎06-22-2007

PayPal does not consider the payment made until it clears. In fact they recommend that you do not ship until you receive notification that the payment has cleared. The 7 days is from the time of CONFIRMED payment.

Monique

duujogl · ‎06-22-2007

And something just seems weird....zero feedback with a verified account??? How often do we see that? And then paying with an eCheck no less.....less than 1% of my transactions are eChecks.....just highly unusual.

I would bet that it's an experienced eBayer with a new buying ID - it might be a new paypal account too, or it might be a long established account - I don't know if there's any way to tell that.

Glenda

cartoonsinabox · ‎06-23-2007

I would suggest to only ship when your Paypal payment clears(You have 7 days to ship from the time that payment has cleared). It has happened to us that payment never cleared so suggest to be careful.

Frederic