eBay for Business Podcast
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Forum Posts
eBay Restricting use of outdated Internet Security Protocol
Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...
Holiday Returns available in Turbo Lister
Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...
Recent Issues w/Turbo Lister Sign In
Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...
Seller refusing refund
What do any of you who've had sellers refuse refunds, advise?I bought an item which fell apart when I took it out of the box. It was advertised as new. I messaged the seller with photos. It's been 2 weeks and she finally responded to my second inquir...
""There was a system problem. Please click OK and try again later.
I have been getting the message above for over 24 hours when I try to complete a list of draft listings. It is preventing me from completing about 20 listings, and if it doesn't get sorted soon, I will have to abandon the sales until October due to t...
What happens when delivery address is flooded?
I mailed an expensive teapot last week to Houston TX, they have terrible flooding there. It had arrived at the office there a couple of days ago, and was expected to be delivered yesterday, but still marked "in transit". What happens in a situation l...
5.95 store promo offer
If you don't have a store look for the new promo to have one for 5.95 for 4 months. Just got it on 3/5 ids, including one that had a promo store offer last year. Annoying this comes just after I finish redistrubuting listings between ids and .ca/com ...
global shipping program 12 for an item that is 10.50 cents? upset customer.
i just bought a used xbox 360 game won bid 10.50.. then i notice a high shipping rate of 16.00 customer asked me i just say you pay 16 wasn't it 3.50? i said to them yes 16.00 shipping. so the global shipping program is charging 12.74 for a 10.50 ite...
How to write written recommendation for Ebay Customer Service?
Would like to send an email to Ebay describing the wonderful customer service I have received - I do not see a 'contact us' button. I think it's really important to be able to say 'thank you!' for service that exceeds expectations. Would be nice to d...
WHY HAVE THEY TAKEN AWAY AUCTION STYE LISTINGS FROM MY STORE
I AM NOW BEING CHARGED FOR AUCTION STYE LISTINGS ON MY STORE WHERE IT WAS INCLUDED IN MY STORE PACKAGE
Unfortunately, this promotional offer is not available to you.
Hi, I just received the "Exclusive eBay Store offer" for $5.95 per month for 4 months and attempted to sign up through the link in the message only to get an error message "Unfortunately, this promotional offer is not available to you."Did this happe...
New ebay.com "Showcase your items with promoted listings" announced yesterday May 25
More visibility. More opportunity.With promoted listings, you can increase the likelihood of a sale by putting your best merchandise in front of buyers who are actively searching and shopping. Your ads may appear in prominent locations on eBay based ...
Anybody else having searches show up without pictures in Firefox?
Firefox is my default browser, but when I follow the link 'View all items' in the email sent from one of my saved searches, I see no pictures. If I do the search manually, the pictures are there - and they also show up if I copy the link into IE. Any...
PayPal May Have to Pay Up
Interesting article I read this morning: PayPal may have to pay up. The online payment company reportedly enrolled customers in its credit service without their knowledge and even hit some with fees when a missed payment was its own website's fault, ...
ebay deals notifications- How do I STOP getting them?
I no longer want to be notified of EBAY DEALS. How do I stop them coming?
I've been scammed by a rogue seller and Ebay!!
Just wanted to warn everybody about what happened to me! I purchased £2100 of Thomas Cook Vouchers off a business seller he had good feedback and actually seemed a lovely guy! He disappeared once I questioned if I could have the tracking number to my...
Shipping items with a rechargeable (lithium ion) battery?
I'm curious about shipping small electronics with rechargeable lithium ion batteries. Things like iPhones, other smartphones, Nintendo DS, Game Boy Advance SP (and other video game handhelds with rechargeable batteries), digital cameras, etc... Are y...
chargeback from Paypal FRAUD? 2x now have sold~tracking#-buyers claiming no aware of transactions
Twice now I have been defrauded by buyers on Ebay claiming the new chargeback on paypal. I send everything with tracking number and hmmm, sellers are getting ripped off once again with buyers on Ebay claiming that they are unaware such transactions! ...
Email about unpaid item.
I have received an email about an unpaid item , but I have paid and received my item . What do I have to do about it?
Is there anyway of finding your unsold items in My ebay after 60 days so I can list them?
I had a couple of items unsold, and it has been over 60 days. Are they permanently gone? I want to list them again and don't want to have to start all over again with the listing and measuring for shipping.
Special Listing Fee ( 1 Day or 3 Day Auctions ) - NEEDS TO BE CLEAR ON LISTING PAGE
Hi eBay, This $1 fee for listing an item for 1 day or 3 days is a bit over the top and came as a complete surprise. However, eBay should be making the fees much more transparent. When you list an item for sale, and get to the Duration section, NO WHE...
eBay focus group for selelrs in Toronto?
I was just made aware of this. anyone? http://www.ecommercebytes.com/cab/abn/y15/m05/i25/s03
Cancelling a transaction
I have a return coming and what I used to do with returns is send a cancellation request to re-coupe my fees. To my surprise it seems that action no longer exists. Seems like all you can do is cancel the transaction before you send out an item. My qu...
Promos
Is it just me or have there been fewer promos since the Spring update?
Seller offered to replace my item, but they haven'et
I opened a return request because my item wasn't as described. The seller offered to replace it instead and I agreed. They sent me a message to confirm what size I had, but I didn't get a notification so I didn't respond for a while. When I found tha...
Resolved! IMPORTANT INFORMATION FOR STAMP SELLERS WITH AN EBAY STORE
If you have paid for an ebay Store, as of today, you can't list any stamps in Auction Style listings unless you wish to pay 25 cents per listing.You do get a 25c refund if the item sells, but if it doesn't, say goodbye to your 25 cents. The ironic pa...
New Definition For Selling Collectibles
Due to the new ebay changes, I was had to open a basic ebay store.Not a problem for the first 3 weeks, & then today I tried to list an Auction item for sale. I checked & confirmed that I had 5 more unused auction listings to use for the month (under ...
Partial Refund Without Getting A Defect.
Hi all. Is there a way of issuing a partial refund without getting a defect? Buyer contacted me through Ebay messaging asking for a partial refund. Thanks
The Global shipping program posts on the board
OK Calvin has posted these GSP threads on the board ( which is great), and their has been an over whelming response ( mostly if not all negative), so what now? I dont understand why post if you dont plan to make some kind of change in the future or s...
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