Seller can't accept payments and will not respond.
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03-27-2017 05:44 AM
I have an issue with a seller who cannot receive payments. Every attempt to pay I get an error "The sellers can't accept payments right now. Contact them for help.". Repeated attempts to contact the seller have gone unanswered. I am getting "friendly" reminders from ebay to pay for the purchase but I am being prevented from doing so. I have requested to seller cancel the order but since they will not respond this does not work either. I have tried calling ebay on multiple occasions and either never get through or no call back is ever made. I have no option made available to do this via email.
I have ZERO confidence in this seller now and simply want to cancel the order but since the seller will not respond this doesn't seem to be possible.
Advice?
Seller can't accept payments and will not respond.
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03-27-2017 12:26 PM
Are you getting Unpaid Item Case notices? Or friendly reminders to pay?
Seller can't accept payments and will not respond.
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03-27-2017 02:24 PM
Has the problem existed for hours or for days?
If it was happening on Sunday, the seller may not have been at his desk.
