I was suspended today cause of my file not been up dated. I hate this I changed my net provider and line and cause of my old number not working they suspended me I told them on phone I tried to make changes and they wanted proof of my ID with my home address. I faxed this in. This better be kept private in there office or they will be charged for private info selling to others with out consent. I have changed passwords more reg bases. my address and date of Birth should be fine but nope they wanted to argue with me.