Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

I have a long discussion with a postal work about missing parcels and this is what she said:

Today I had a item not received message waiting for me as I got up. The item was sent out Jan 20 to Illinois USA. He stated that he thinks the he didn't receive the item. I refunded the buyer right away. In Jan, I had a item not received message from...

Trying to find an existing thread/response about selling limitis and older Cdn stores.

Hello. I read a thread several weeks ago about selling limits, where someone stated that they had found out about a selling limit affecting older stores (may have been Cdn sellers who had opened ebay.com stores years ago). Can someone help me find it...

The weight of the box is changed and books are missing

I need to escalate this shipping problem for the item, because when the item was shipped out from the seller it was 21 lbs 14.4 oz, but when I received it, it was only 14.94 lbs. So obviously, something wrong in the shipping. I am supposed to receive...

how do i send a counter offer?

ive had 3 offers on an item and i would like to send a counter offer but i have no idea how to send a counter offer and even on my ebay selling page there is nothing there to suggest i can send a counter offer

Resolved! How do I proceed when the seller won't send an invoice?

I purchased 2 items from an international seller (that ships worldwide according to the listing) on Feb 19th, but cannot pay because they won't send an updated invoice. I try and it just says I need to change my address (the address on file is my cur...

report to complain about the ebay.ca service centre

I have purchased a ROBOTIC RBT1000 full body Massager/Neck/Shoulder/Back/Waist Massage FreeDelivery #161604812400Sent Date: 01-Mar-15 16:05:03 EST. Now I made a mistake to purchase the above item and wanted to cancel that order.I called ebay.ca at 01...

Resolved! How can I change the items I have purchased to "Private"?

Where and how can I change the items I have purchased to "Private"?

when does seller mail item?

Hi there, I still have yet to see my purchase confirmed that it has shipped... I purchased the item 3 days ago. As well, I have contacted the seller in asking to email me.... Is there a time frame when they have to send it by? -Victoria mcdonald

E-bay listings' images are not appearing, just a blank box. Using WIN 8.1 and IE11.

Using WIN 8.1 and IE11;about a week ago noticed that after viewing the details of one particular listed item hitting LEFT arrow [like BACK] (in the top left corner), does not return one to the listing viewed, ERROR TP 400 is displayed. One has to shu...

When a Buyer makes a Best Offer will shipping be applied when payment is made

A Best Offer has been made and the Seller wants to accept- are shipping fees added to this upon check-out ordoes the Seller need to ask for shipping in a counter offer?

Resolved! C. P. using the U.S. currency for their Expedited insurance and not converting it to Canadian.

Just noticed that my parcel had not changed from U.S. to Canadian funds when applying the insurance at the time of printing out the label.

WHY DO WE OFFER A 14 DAY RETURN POLICY WHEN EBAY WILL OVERIDE IT UP TO 30 DAYS AND FORCE A REFUND

THERE IS ABSOLUTELY NO REASON TO OFFER A 14 DAY REFUND POLICY AS EBAY WILL OVERRIDE IT UP TO 30 DAYS AND FORCE A REFUND.

ebay listing calculator not working. browser?

I havent been able to use the listing calculator for several months now. I was using the canada post website calculator as my go to for listings but have found out they do not weed out the minimum dimensions for each postal service (not sure if its j...

International fees

When the shopping cart malfunctions and says 'Not Available'....

We all know this is an ongoing issue for buyers and sellers with no resolution in sight. What if ebay added information to the right-hand side of the page where this stuff is already displayed? About your cartWhy use shopping cart?Are items in my car...

US shipping not being calculated on .ca listing HELP

I have a listing on ebay.ca that someone bid on. A short time later another interested buyer said they want to know shipping amount since it was not showing up. I tried to enter their zip code on my listing and it said invalid code. I then went on Ca...

I'm getting profane, degrading and frankly stupid emails from a vendor that I asked a question of.

I asked a question of a vendor and am getting profane and degrading comments from them. I didn't buy the item. How do I deal with this?

Storage your inventory?

I sell a small amount of items and have lots more on the to-do-list but I'm finding the storage of the inventory, boxes packing materials becoming messy. My question is: do you store your item packed/boxed ready to go? I do since it keeps my shipping...

Ebay poly envelopes: How to measure/use

I bought some ebay poly bags/envelopes from canada post and unsure how to measure contents for the shipping calculator. For example a shirt:Do I just measure the folded item on its own or in bag LxWxHDo I use the measurements stated on the bag and ad...

Global shipping program = SLOW SHIPPING and FALSE SHIPPING IN THE DESCRIPTION!

I can't believe that U. S. sellers on ebay even use this! I already checked what a fedex ground rate is from a certain seller to me and it is way faster! instead the seller sent it fedex ground to ebay and then they send it to me USPS which is more e...

I was trying to pay with Paypal but for some reason it was not working, I would still like the item

I tried to pay with Paypal but it wasn't working for some reason even though the money was in my bank, I have never had a problem before. When I went back to the item it showed that I had purchased it so I wasn't sure what happened, if I paid or not....

item purchased Feb 17 has not bn shipped. Tried to contact seller twice. No response.

Purchased a Sextant onFeb19/2015. Noticed that it ha not shipped. Attempted to contact seller twice as to the status. No response

Seller Discounts

It wasn't too long ago that eBay was offering great seller discounts, often two per month. Now it seems it's all about the money. Like many others I've been selling on eBay for years and now it's not so exciting anymore. Recently, I Un-Checked the AU...

why can't i bid on more than 3 items from one seller

I have been bidding on some toy figures from China and have yet to win one. My problem however is that every once in a while I receive a message that effectively says " you can not buy more than 3 items from this seller in 10 days". As I said I haven...

Craft books-What constitutes vintage?

Now when listing craft books and magazines there is a choice to put "vintage yes/no"? I am not sure what age this type of book or magazine means it is vintage. If I list something from before 1960 I usually mention vintage, but what about 80's, 90's....

My Wish List: Get Rid of The DumbBELL and Bring Back......

I think that these notifications with the bell (the dumbBELL) have got to go. They are a nuisance and an annoyance to me. I turn it off and it returns. It shows me I won something from a week ago. Go away. I do not need you. You are wasting my time a...

i dont get pics on my purchase history page help

Resolved! venture one card

Hey I have a quick question does anyone here have a venture one card , also what is the process do you need to pay taxes as you are considered a "small business" my postal clerk tells me I should sign up but I looked online and it seems like you need...

return case closed early

I opened a case to return a non-functioning item to a seller in China. It took at least 4 weeks for me to receive the item and so when I received an automated email from ebay suggesting I contact the seller after about 3 weeks, I didn't worry too muc...