Archive 1

eBay Restricting use of outdated Internet Security Protocol

Hi eBay Members, eBay has decided to restrict the use of outdated Internet Security Protocol, SSL 3.0, because we have determined that it does not meet our standards. As such, some Turbo Lister users could see some connectivity issues. For more infor...

Holiday Returns available in Turbo Lister

Hi Turbo Lister Users, The option to apply Holiday Returns in Turbo Lister is now available in the Beta version of the program. When deciding whether or not to be a Beta user, please keep in mind that the beta versions aren't free of bugs, nor are th...

Recent Issues w/Turbo Lister Sign In

Hi Turbo Lister Users, A recent Windows update has caused some programs, including Turbo Lister, to crash. To sign-in to Turbo Lister before the improved Windows update is released, please follow these steps: Open Internet Explorer Open the Tools men...

Is guest account sign in broken?

Is the guest sign in broken? Whenever I try to track my order it directs me to ebay log in screen but I can't find the option to sign in as a guest user. I looked everywhere, tried everything I can find but still the same thing. It still asks me to l...

Resolved! how do I get a summary for 2016

With the old classic paypal site I was able to get a monthly summary to print out. I can't find a way to do that with their new design. Does anyone know how to do that? Thanks

Refund giving in USD however exchange rates have changed meaning I am out money.

I ordered several products to build a 3D printer. Some of the products arrived very fast and I was extremely happy with the seller. Now nothing else has arrived and the first to not make their deadline was awesome with no questions asked refund. My i...

Resolved! I have lately had 2 items that showed delivered but I did not receive the item.

I checked at my community mailbox and nothing. I also have not been getting a lot of items from China and Hong Kong. I do not know where to go to get information about this mail service. Some items are coming 5-6 months after I ordered it. Most of th...

Buying an item as a guest/registering for an account/guest information being lost now

I purchased an item as a guest, I received the confirmation email labelled Guest Order Email; however, in the "Guest Order Email" it mentions upgrading to an ebay account and all that's needed is the information in the "Guest Order Email" so I went a...

Coupon not applicable to my bid

I got a coupon for $15 off my purchase - and proceeded to bid for something I've eyed for a while. The coupon made it affordable for me. Only after winning the bid and trying to apply the coupon was it rejected because the coupon only applied to sele...

Can't get into Pay Pal Account to get balance ..no impressed.

I recently got an email saying somebody tried to get into my account and was trying to change email. I haven't used ebay or account for a long time but I would like to know my balance.

Resolved! Collecting shipping fees

I am new to selling on Ebay. After my first sale it appears that the purchase price paid by the buyer (less ebay fee) made it into my paypal account but my shipping fee the buyer paid does not seem to have been credited to my Paypal account or anypla...

Resolved! Hello, I am new at selling and my buyer has a Post Box in the United States. The item is expensive

Hello, I recently sold an item to a buyer with only a Post Box in the United States She e-mailed me indicating many items sent to her from Canada Post never arrived and asked me to ship with tracking. I did say I don't ship to PO boxes under shipping...

Resolved! I,ve had a $30.dollar credit from some sometime. Can I use it for a purchase .

Can I use this credit for a ebay purchase?? Thanks: George

Canada Post -Labelope and. EST Pouch Canada Post

Hey guys, I'm new to to Ebay and Shipping things in general (yes I have never sent anything in my life before and I'm 18). I want to sell a few things on Ebay, but I need some cheap shipping supplies, and these 2 supplies (the international labelope ...

Anyone having problems with combined shipping and / or the shopping cart?

Every time I buy multiple items and ask for combined shipping a message pops up "This seller does not offer combined shipping" which appears to be untrue. Then I have to send a message to the seller (avoiding question about shipping) to get the prope...

Can't get into my Pay Pal Account - your help system sucks!

I am trying to get into my Pay Pal Account for the past 1/2 hour or more. Your sustem is very poor. I haven't used e-bay for a while of checked my Pay Pal but received strange e-mail from Pay Pal saying somebody tried to change my e-mail. My e-bay ac...

Strange Pitney Bowes transactions on my paypal accout.

Hey everyone, Yesterday I used the buy it now option on an Asus motherboard and I promptly tried to pay for the item via Paypal. But it kept getting denied. I checked the balance on my reloadable prepaid visa and it was down over 40 bucks. I checked ...

Resolved! i WOULD LIKE TO ORDER 50 BACKSPLASH TILES FROM CHINA TO CANADA. HOW CAN I FIND OUT ABOUT DUTY COST

I WOULD LIKE TO ORDER BACKSPLASH TILES- 50 SQ. FT.) ON EBAY; COMING FROM CHINA. I AM WORRIED ABOUT ANY ADDITIONAL COSTS AT THE BORDER-DUTY ETC. DOES ANYONE HAVE ANY PREVIOUS EXPERIENCE WITH THIS TYPE OF A PURCHASE; OR WHERE I CAN GET THE INFORMATION....

Seller can't accept payments and will not respond.

I have an issue with a seller who cannot receive payments. Every attempt to pay I get an error "The sellers can't accept payments right now. Contact them for help.". Repeated attempts to contact the seller have gone unanswered. I am getting "friendly...

Resolved! Almost 2 dozen items not being recieved from China to Canada is this the new scam??

Anyone else having this problem lately?

Item isn't as described

There are a number of items a certain seller has listed that states it will fit a certain vehicle in the title and fitment checker, but the specifications listed below clearly shows that it will not fit. I pointed this out to the seller who just repl...

Erlanger shipping center sent my package to Chicago instead of Toronto

I bought an item from a vendor in Indiana. I live in Toronto. The item was shipped to Erlanger Ky to the global shipping centre and from there, instead of the item being sent to Toronto directly, as has been the case in all my previous purchases, it ...

WORRIED BUYER URGENT. PLEASE HELP

Ok, So i bought an item on march 12,2017, the seller thanked me and communication was very easy, two days later the item i purchased was no longer on his list of items for sale, i disregarded it cause maybe he ran out of stock... This week I wanted t...

I sell a product with the exclusive rights to Canada on Ebay but others are selling it on Ebay, also

I have an exclusivity agreement for sales within Canada with the US manufacturer for a Class I medical device. There are others, based in the US, that sell this product line on ebay.ca.How do I get this stopped or restricted?

Resolved! Cancel a bid

How do I cancel a bid? Seller doesn't ship outside USA and I am in Canada. I didn't notice this until after.Anyone know what to do in this situation? Thanks in advance for your help!

Selling to South America experiences.

I have not been selling there.Have you much experience selling to that continent ?Don

Resolved! Cannot leave feedback after 60 days and it takes longer than that to receive from China?

Cannot leave feedback after 60 days and it takes longer than that to receive from China? Is there a way I can still leave feedback on these sellers? I waited patiently and the last shipping date is tomorrow, but now I have to go into purchase history...

Resolved! How much time does a partial refund take if you pay by Credit Card?

I purchased an item directly with my Credit Card, even though I also have a PayPal account linked to eBay. The seller said he sent me a partial refund on shipping via eBay, it was cheaper than I paid for. However, I do not see the transaction anywher...

Paypal display issue - TRUE shipping

Some programmer dropped the ball and quality control let this display error slip through While it is true there is shipping, it's supposed to display the shipping $ amount. -..-

Resolved! "Buy it now" is sometimes free , sometimes not...why?

Sometimes there is free buy it now and sometimes not but I cant figure out the rule?