how does a seller with neutral and negative feedback get a 100% positive rating?

all the feedback in question has been within the last 6-12 months

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how does a seller with neutral and negative feedback get a 100% positive rating?

Can you give a auction number to look at? I would like to see a seller with negs have a 100% positive, neutrals I can understand they do not count, but negatives?

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how does a seller with neutral and negative feedback get a 100% positive rating?

Any negative feedback received by the seller in the last 12 months will make it impossible for him to have a 100% positive rating. We need that item number to see what's going on here.
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