Is this what should be showing?
Full money back if the item is defective or not functional. If return is desired for other reasons, 10% restocking fee will be deducted from the refund. Please contact and get return authorization prior to returning any items. Items need to be returned in the original unopened package in order to get full refund.
Don't get too technical. Your buyer will not read it and a potential customer may get turned off by negativity.
Actually, some of that is covered by eBay's standard returns policy.
And some is not enforceable. Buyer's can start a claim without your permission. If an unhappy buyer, no matter how unreasonable, returns an item with Confirmation of Delivery, you will be forced to refund in full.
On this ID you have no feedback as a seller. Frankly, you are trying to solve a problem that does not exist. Work on making sales. Get your feedback up.
SELL WHAT YOU KNOW; KNOW WHAT YOU SELL.
Which also means, don't dropship. Don't sell anything you don't have in your own hands, that you can't describe yourself , and that you don't package and mail yourself.
If you do get a return, if the item is useable, just no longer New In Box, you bought it for less than you sold it for. You put it up for sale as 'used' at a lower price and recoup your costs. It happens, just not very often.
