
07-01-2016 10:02 PM
i have had a cople buyers since i put my store on vacation ,one buyer dont mind he will wait,the other i havnt heard bck from after telling him i cant ship, can someone please look at my store and see if my message is clear to buyers that i cant ship till can post gets there act together thanks
07-01-2016 10:21 PM
Potential buyers do NOT look at your store. They look at individual listings after doing a search for items they are looking for.
I never understood why sellers would put a store "on vacation" yet not hide the listings.
We all know buyers do not read everything. They see something they like, they buy, they pay and they wonder why did that seller put something for sale if he/she cannot ship.
My store was put on vacation over a week ago and the listings are not visible to anyone (but me).
Good Luck
07-01-2016 10:23 PM
I have no idea why eBay makes it an option that an On Vacation store can still be seen by buyers.
Especially since buyers today are into INSTANT GRATIFICATION and never did read.
Go back to your On Vacation choices and make all your listings invisible.
It won't get better if you don't.
07-02-2016 10:18 AM
07-02-2016 10:20 AM
07-02-2016 11:48 AM
I had "late shipment" case, because my store was in vacation-real one this time. Of course ebay refunded to buyer. I don't even had a chance to respond, and they won't postpone or explain anything to anybody. As soon as I returned Canada Post made another ugly surprise. Poor sellers, how they can make profit or any money for that matter?
07-02-2016 01:55 PM
Use a courier, or send it via regular mail WITH TRACKING. There is no strike or lockout happening at the moment.
07-02-2016 04:37 PM - edited 07-02-2016 04:38 PM
I would be very careful giving that kind of advise based on what you are going to do which not all sellers agree with or can do.
07-02-2016 04:43 PM
07-02-2016 04:51 PM - edited 07-02-2016 04:53 PM
Alternatively, extend your HANDLING TIME to match/equal the number of days your store is on Vacation mode so that you are not obligated to ship immediately.
p.s. Until the 72-hour notice gets thrown-down, I am still considering CPC a viable choice for domestic orders. This spot tells you exactly how many days are delivery standard between postal codes.
https://www.canadapost.ca/business/tools/ds/default.aspx?ecid=murl08002548
07-02-2016 05:52 PM
@mjwl2006 wrote:Alternatively, extend your HANDLING TIME to match/equal the number of days your store is on Vacation mode so that you are not obligated to ship immediately.
p.s. Until the 72-hour notice gets thrown-down, I am still considering CPC a viable choice for domestic orders. This spot tells you exactly how many days are delivery standard between postal codes.
https://www.canadapost.ca/business/tools/ds/default.aspx?ecid=murl08002548
In my experience the estimates for Expedited at least between major points are very generous (shipped two Expedited on Monday that were scheduled to arrive on July 4th (actually delivered overnight on Tuesday and Next July 6th (actually delivered Thursday).
Remember I said between major centres, Toronto to Montreal for example, not Sudbury to Medicine Hat.
I also expect volumes are lower than usual these days as many mailers will be withholding or using alternate methods due to the uncertainty. On the other hand UPS, CanPar, Purolator etc. will be much busier than normal.