when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

like the subject says

Message 1 of 6
latest reply
5 REPLIES 5

Re: when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

i ordered this item on mar28 which was on a weekend ,,but it is now apr01 and still no e-mail saying it is shipped and cant get no reply from seller
Message 2 of 6
latest reply

Re: when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

Sellers are not required to let you know the item was shipped. On ebay.com, if a seller uses Paypal shipping labels, Paypal automatically emails the buyer that a shipping label has been purchased but I'm not sure if this is the same on ebay.ca when Canada Post is used.

 

It is too soon to be concerned about your item being shipped. If it hasn't arrived 3 weeks from date of purchase, notify the seller. If the item still hasn't arrived in about a week after that, you can start the item not recieved dispute. You have up to 45 days to file it so keep an eye on the calander.

**********************************************************************************

Non payers should get unpaid item strikes and be added to block bidders lists. Period.
Message 3 of 6
latest reply

Re: when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

If seller marked item as shipped, you can see it at your personal ebay page, next to the item yellow color envelope, instead of gray

Message 4 of 6
latest reply

Re: when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

The yellow envelope can indicate the seller has just purchased the postal label.
With USPS tracking it shows as "Electronic Shipping info Received".
It may take a day or 2 before the item is actually shipped it seems.
Message 5 of 6
latest reply

Re: when you buy a item ,,is the seller suppose to send you a e-mail saying its marked as shipped

If you are concerned after 10 days send the seller a Message asking for the date of shipping, the service used and the Delivery Confirmation number.

Don't worry if the seller doesn't have a Delivery Confirmation number, the service is very expensive.

 

If the seller is in China, and the delivery takes more than 30 days, start an Item Not Delivered claim and do NOT close it until you have either your refund or your item. Do NOT allow the seller to send a 'replacement". He won't.

 

 

Message 6 of 6
latest reply