01-11-2021 06:45 PM
Hi all, I purchased an item from a seller in Canada. He provided a tracking number, however when I check the number it shows only one message "Tracking number provided". No transit, no movement, nothing, and it's been 10 days? Has anyone had experience with this before? And what did you do to address the situation?
01-11-2021 06:55 PM
See post 33. Kinda similar. Hopefully this is NOT the new normal for Canadian/US tracked mail?
-Lotz
01-11-2021 07:20 PM - edited 01-11-2021 07:22 PM
Take a copy of the tracking number and view it on the Canada Post website.
https://www.canadapost.ca/cpc/en/tools.page
Viewing the tracking number from eBay can give a messy questionable view of the tracking record
01-11-2021 08:59 PM
Please review the attached link to post 33. What is displayed is exactly what is still currently displayed at eBay's tracking and Canadapost's tracking. Explanation attached was from customer service at eBayshippingsupplies. Considering tracking is what eBay relies on for grading sellers and buyers refer to for updates it is imperative information is correct and in real time.
-Lotz
01-12-2021 12:31 PM