Buyer Central

Didnt get a full refund

Not sure if this is the right location, but anyways.I bought a piston kit for my snowmobile and after checkout realized I bought the wrong kit. Immediately requested a cancelation, got my refund and it was 17 dollars short. Any reason for this?

Resolved! An FYI regarding the GSP Program - Receiving poorly packaged items

Response from eBay Staff on dot com regarding a returned shipment to seller. Full discussion for context below. Please send me a message with pictures of the item and specifically the damage that was caused during the "repacking". The Pitney facility...

Same error message whenever I want to check out

Hi, for a few days now, whenever I try to checkout, I get this message "Something went wrong, please try to check out again". And it happens with different seller from different country, I simply can't by anything. Thanks for you help

Global shipping program Canada current local carrier?

Which local carrier it’s the GSP currently using in Canada and will they leave my parcel out in the rain if I’m not home?

Seller listing items which say damaged items will not be refunded due to insurance.

I've seen a few listings where sellers say something to the effect that because they offer shipping insurance Canada Post will be responsible for damaged/not working items and not the seller. I've always assumed shipping insurance is to protect the s...

Resolved! Does the virus generally affect delays?

I purchased an Incineroar, Jigglypuff and Duck Hunt amiibo from three sellers in the USA while I’m in Ottawa. Their estimated delivery dates were last Wednesday, Friday and Saturday. Is it possible the virus is heavily impacting the time it takes for...

First time buying with GSP

I live in Canada and for the first time I am thinking of buying an item from the US via GSP. The reason why I am considering it now is that it originally stated $20 in import duties (on a US$29 item) but now says import duties will be $0. So is this ...

Track number if sent through GSP

I purchased an item from the US two days ago.Listing said it would be sent with GSP, import charges 0.00.Payment total was only the price + shipping.First time I bought an item with GSP in the listing. For a brief time this morning there was a track ...

Ebay

So I went to checkout my order and it said this message (Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status.) What does that mean? And how can I fix it?

private bidding

I recently saw 3 lenovo thinkpads that were bid up to about 20 bids by buyers with 1 and 0 feedback,and then the seller went to private bidders list .The private bidders list needs to stop . Ebay is enabling these shill bidders by allowing it .

Seller did not send to my correct address. The seller received SCAM feedbacks recently...

I ordered an expensive CPU from Ebay from a THEN well-rated seller (after I bought the CPU, people started giving him SCAM feedbacks of the same CPU I bought, saying that they were sent rocks and fake items) and the seller shipped it through Royal Ma...

Feedbacks on covid time

Hi, I cannot find any informations about this. Since the pandemia, we all know that the post office might be very very slow. As a buyer, I saw a big adjustment about the delivery time. Sometime stuffs are lost but just a bit more as before from my ex...

Certificate of Origin

Have you ever heard of this? Here's the situation:I bought wardrobe items used in a TV show from a very reputable seller that I deal with at least a few times per year. We never had any issues regarding custom documentation. He only uses UPS Expedite...

Tipping your hand by expressing interest...

More of an observation than a question, but it IS a "discussion" board; and I am a little curious whether more frequent users on here see this happening much.I messaged a seller to ask about a DVD set, to confirm which edition it was. Along with his ...

bought wrong case

I thought I ordered a Samsung A20S case and seller replied I ordered wrong one I asked for Samsung A20S to be sent to me it same cost so should seller honer this or do I need to cancel order its been over an hr it wont let me do it.

outrageous extra pitney bowes charges

I want to complain about the Global Shipping Program. I live in Canada I just purchased some items and when I get my Mastercard bill, there are these extra global shipping gouging costs. I bought 3 items - 2 tshirts and a sew on patch. These are smal...

Bidding Bots

Is anyone away of bidding bots to make last second (not minute) bids? I lost two auctions yesterday to the same person within an identical 4 seconds of the close time. I understand the maxbid strategy of placing a bid at the close of the auction but ...

Shipping Cost

Does anybody else seen this Global Shipping Program?

What is free shipping when I still have to pay?

I just bought my items with free shipping. I just look at tracking for UPS that they used, and it says receiver needs to pay import charge. Does not free shipping cover all the way? Or at least I know ahead of time before I buy the extra cost? This i...

Resolved! Bought an item but couldn’t purchase due to shipping address

Seller canceled the order, I purchased the item a second time but am being charged twice on my CC when I should only be charged once. Is this an error that will fix itself or do I contact someone?

Getting a refund

Hello, I purchased an item back in February and it still hasn't arrived. It was coming from China, so I was prepared to wait it out. But I recently gave up and contacted the seller about its whereabouts. He offered to give me a refund. He is asking f...

Am I screwed?????

I have been waiting for close to 3 weeks for a package with an item I bought here on ebay. It's coming from the U.S. and it was sent First Class Mail. I crossed the border into BC and went to the RICHMOND Depot. As Of the 18th of October it's still t...

Resolved! Bad sellers on ebay

I was all set to buy a laptop today but the seller is basically demanding a sale that oddly enough happens to be not that far away from where I live in scarbough however he stated it would take a week to receive ,I wasnt told this now hes being ignor...

Chargeback dispute process?

So I've started a dispute with my CC after a seller has completely ignored me after a sale. (Responds promptly before sale or if an ebay case gets opened, but otherwise ignores). So I had the product sent back to them with tracking proof but it's obv...

Is American soda restricted?

I just received a notification, well, a message from GSP saying "Delay at Global Shipping Center - Item Restricted". I bought, separately, 2 12 packs of Wild Cherry Pepsi from PA. 12 aluminum cans. I desperately needed my fix after 7+ months without ...

Is it ok to post a link to a seller’s item here?

I participated in a Pokémon Emerald cartridge bid that looked legitimate at first but upon closer inspection, appeared to be a fake. I ended up failing to win the bid but I want to know for future reference if anything I buy ends up being counterfeit...

Resolved! Does the Global Shipping Program use Canada Post priority shipping?

I had a package that just cleared customs in Mississauga, Ontario and is heading to me in Calgary, Alberta. The seller (in the states) used the Global Shipping Program is to ship me it. My estimated time of arrival is unavailable, and all I know is t...

5 months shipping???

Bought cologne for my husband from Russia on Oct 21. Shipped on Oct 23. Estimated shipping is Jan 21-Apr 15!!!Can’t cancel or return.I don’t understand how this is even legal anymore. I mean what if shipping said 2025??? I know that’s pushing it but ...

Resolved! GSP GLOBAL SHIPPING PROGRAM

i want to question wrong duty charged but under buyer terms and conditions, it states .. The making of export classifications and assigning Harmonized System classification codes requires expertise. You will defer to the expertise of Pitney Bowes in ...

Computer Graphics Card GT730 4G 128bit DDR5 Cooling Fan Game Video HDMI VGA New

I want to warn you about this product which is cheating. This is a fake that does not work or that hardly works and after a few months will stop working. I have a home network of four computers and I bought four cards to upgrade the computer. I am cu...