Buyer Central

scam shipping

I think it is time for ebay to force sellers to include shipping charges in the opening bid . their are so many scammers out there, for example someone will post something worth lets say 10 dollars for 1.99 but 80 dollars shipping, yes everyone shoul...

Item not as described but seller refuses to refund

I ordered an item and received an item not as described in the listing so I requested a refund/return stating clearly that I do not want a replacement. Seller refused the refund and ignored my statement that I don't want a replacement and sent it any...

Resolved! How to report a seller without buying from him?

Is there any way on eBay to report a seller because he's doing something fishy, but without having a transaction with him?I've seen an item that is usually sold by Chinese sellers (compatible video game cartridge with hundreds of titles), by a seller...

Can you still file an Item Not Received Dispute after 30 days?

I ordered an item from Japan (shipped to Vancouver).... does anyone know how long it takes? When I look it up online it says most shipments take up to 21 days, but ebay has a date range that goes up to 3 months from the time of purchase!The tracking ...

Aeroplan link to get miles from shopping on Ebay doesn't work

Ebay.ca is still on the list of partners on Aeroplan site, but when you press button "Shop now", sign comes out "Page not found". I did not find any new information about partnership of Aeroplan and Ebay, and Aeroplan Contact Centre is not answering ...

Safety policies for sellers.

Hi,I’m wondering if anyone knows about any covid19 safety measures eBay has taken for eBay sellers? (i.e. wearing masks while handling items to be shipped; safely cleaning items before shipping and, if a larger seller, using a separate space in their...

Buying and shipping during covid

I made a purchase June 3. It was shipped July 4. I didn’t received it, sent a message to the seller with no reply, then when I tried to claim a refund, eBay says too much time has passed. Shipments are delayed during Covid, so I guess a seller only h...

Global Shipping Program

When is ebay going to fix the gsp? I live in BC, purchased an item from California and they ship it all the way to Kentucky then back up and over to BC. Omg they are brutal. The package has already travelled twice the distance it is to my address fro...

Buying Gas mask

Hey everyone,Just wanted some insight on a recent situation.I live in Eastern Canada and am an avid collector of military history. I ordered an US M1A2-1-1 noncombatant gas mask from a seller in the states.All was well until the package hit Erlanger,...

How do I find out a parcels "shipped from" address?

Hi, I have a bunch of parcels waiting at the CAN/USA border for me. I have a Cross Border Currier that can pick them up and bring them across for me. Only thing is he requires a "shipped from" address. Most have been there all summer and i cant find ...

Ebay bucks was supposed to be 5 per cent.. was only 1

Sorry if this has been covered.. Ebay is impossible to contact nowadays so I will see what you guys think?I was waiting to pay for a 500 dollar order till there was a 5 per cent ebay bucks promo.I activated the promo and paid for the items.Only got 1...

Resolved! What exactly is Standard Shipping from China/Hong Kong/Taiwan to worldwide?

I mean is this China Post? Or something else? I’m asking because an item I’m looking at has an option for Standard SpeedPAK ($3.99) and the Standard Shipping from China/Hong Kong/Taiwan to worldwide ($4.99) and I was wondering what exactly is the dol...

Resolved! As a buyer what can you do to protect from bogus tracking numbers

Hello all This has been brought up before, but the scam where the seller provides a bogus tracking number is still alive. I purchased and item, and the seller found and provided a FedEx tracking number that was destined for my postal code, but ultima...

Didnt get a full refund

Not sure if this is the right location, but anyways.I bought a piston kit for my snowmobile and after checkout realized I bought the wrong kit. Immediately requested a cancelation, got my refund and it was 17 dollars short. Any reason for this?

Resolved! An FYI regarding the GSP Program - Receiving poorly packaged items

Response from eBay Staff on dot com regarding a returned shipment to seller. Full discussion for context below. Please send me a message with pictures of the item and specifically the damage that was caused during the "repacking". The Pitney facility...

Same error message whenever I want to check out

Hi, for a few days now, whenever I try to checkout, I get this message "Something went wrong, please try to check out again". And it happens with different seller from different country, I simply can't by anything. Thanks for you help

Global shipping program Canada current local carrier?

Which local carrier it’s the GSP currently using in Canada and will they leave my parcel out in the rain if I’m not home?

Seller listing items which say damaged items will not be refunded due to insurance.

I've seen a few listings where sellers say something to the effect that because they offer shipping insurance Canada Post will be responsible for damaged/not working items and not the seller. I've always assumed shipping insurance is to protect the s...

Resolved! Does the virus generally affect delays?

I purchased an Incineroar, Jigglypuff and Duck Hunt amiibo from three sellers in the USA while I’m in Ottawa. Their estimated delivery dates were last Wednesday, Friday and Saturday. Is it possible the virus is heavily impacting the time it takes for...

First time buying with GSP

I live in Canada and for the first time I am thinking of buying an item from the US via GSP. The reason why I am considering it now is that it originally stated $20 in import duties (on a US$29 item) but now says import duties will be $0. So is this ...

Track number if sent through GSP

I purchased an item from the US two days ago.Listing said it would be sent with GSP, import charges 0.00.Payment total was only the price + shipping.First time I bought an item with GSP in the listing. For a brief time this morning there was a track ...

Ebay

So I went to checkout my order and it said this message (Sorry, we can't complete your checkout at this time. Please try changing your item quantity or check your account status.) What does that mean? And how can I fix it?

private bidding

I recently saw 3 lenovo thinkpads that were bid up to about 20 bids by buyers with 1 and 0 feedback,and then the seller went to private bidders list .The private bidders list needs to stop . Ebay is enabling these shill bidders by allowing it .

Seller did not send to my correct address. The seller received SCAM feedbacks recently...

I ordered an expensive CPU from Ebay from a THEN well-rated seller (after I bought the CPU, people started giving him SCAM feedbacks of the same CPU I bought, saying that they were sent rocks and fake items) and the seller shipped it through Royal Ma...

Feedbacks on covid time

Hi, I cannot find any informations about this. Since the pandemia, we all know that the post office might be very very slow. As a buyer, I saw a big adjustment about the delivery time. Sometime stuffs are lost but just a bit more as before from my ex...

Certificate of Origin

Have you ever heard of this? Here's the situation:I bought wardrobe items used in a TV show from a very reputable seller that I deal with at least a few times per year. We never had any issues regarding custom documentation. He only uses UPS Expedite...

Tipping your hand by expressing interest...

More of an observation than a question, but it IS a "discussion" board; and I am a little curious whether more frequent users on here see this happening much.I messaged a seller to ask about a DVD set, to confirm which edition it was. Along with his ...

bought wrong case

I thought I ordered a Samsung A20S case and seller replied I ordered wrong one I asked for Samsung A20S to be sent to me it same cost so should seller honer this or do I need to cancel order its been over an hr it wont let me do it.

outrageous extra pitney bowes charges

I want to complain about the Global Shipping Program. I live in Canada I just purchased some items and when I get my Mastercard bill, there are these extra global shipping gouging costs. I bought 3 items - 2 tshirts and a sew on patch. These are smal...

Bidding Bots

Is anyone away of bidding bots to make last second (not minute) bids? I lost two auctions yesterday to the same person within an identical 4 seconds of the close time. I understand the maxbid strategy of placing a bid at the close of the auction but ...