EIS program won't show for any countries now!!

[landbeforevintage]

Last month I noticed a lot of my listings were not being offered to USA, but would sell internationally to the other countries. That is fine, whatever, I accept that. 

NOW I am noticing that items will only ship to Canada, and nowhere else!! (I can accept the USA exclusion, but at least let me ship to the other countries!!) There is absoutley no mention of any other country except Canada.

I have one bussiness policy, with domestic stardard shipping, and only EIS opted in for international shipping (I do not inclue any other options for international shipping). I sell items that qualify for EIS.... there is no issue as to why they should not ship in the EIS program... and again, I can accept it not shipping to USA (Like a ton of sellers ave mentioned before)... but why now are they not listing to any other offered countries?!? EIS is a joke for not being transparent about these issues! 

Has anyone noticed this in the last few days?! 

[flipistics · Accepted solution]

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@landbeforevintage wrote:

Last month I noticed a lot of my listings were not being offered to USA, but would sell internationally to the other countries. That is fine, whatever, I accept that. 

NOW I am noticing that items will only ship to Canada, and nowhere else!! (I can accept the USA exclusion, but at least let me ship to the other countries!!) There is absoutley no mention of any other country except Canada.

I have one bussiness policy, with domestic stardard shipping, and only EIS opted in for international shipping (I do not inclue any other options for international shipping). I sell items that qualify for EIS.... there is no issue as to why they should not ship in the EIS program... and again, I can accept it not shipping to USA (Like a ton of sellers ave mentioned before)... but why now are they not listing to any other offered countries?!? EIS is a joke for not being transparent about these issues! 

Has anyone noticed this in the last few days?! 

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This happened to me on listings from the last few days. Try editing the listing, don't change anything in it, and just hit "Revise it" at the bottom. See if it now shows the eIS countries correctly. It worked for me this morning.

[landbeforevintage]

You are the best...this worked! I changed random things in listing dropdowns and pressed revise and they are now offered to EIS (not USA of course), but i will take that as a win! Thanks!

(WISH EBAY WOULD GET IT TOGETHER... fix the problems!!!) 

[marnotom!]

The problems can’t be fixed until eBay knows about them. This one sounds like a recent development. Let the eIS team know.

eis@eBay.ca

[landbeforevintage]

Let them know about 5 times, all with a lack of effort in reply. No solutions. Best answer is to change drop down menu options in listing menu and relist as previous person suggested. I emailed EIS@ebay.ca so many times about this EIS problem/ other problems.... no one really cares too much. Ebay help is useless. They do not care about their sellers. Been doing this for years, and this year has been easily the wosrt for help with issues.