After three months of frustration, he approached CBC.
see:
https://www.cbc.ca/news/canada/ottawa/ebay-camera-refund-return-policy-1.6479463
"Contractually speaking there's not much there for the seller to do because eBay's left it so ambiguous and hasn't given them any protections in the contract," he said.
That leaves the seller with little recourse except to go through a "very lengthy, expensive and stressful process of small claims court" while the buyer keeps their property and a refund, the lawyer said.
"Really eBay should step up and protect these sellers as much as they are protecting the buyers," he said.
"Sellers have to be that much more mindful and conscious of protecting themselves from potential scams or buyers who are just being jerks."
