eBay

futuretech_liquidations · ‎09-18-2022

The shipping section on the NEW listing posting/revise form is not working properly. Specifically, the SHIPPING section were you enter the product weight and dimensions DONOT ALLOW you to switch from KG to LBS and measurements can only be enterred in KG.

We have alot of items under 1-LBS and our minimum measerement is 9 inches x 7inches x 2 inchews which is resullting in crazy shipping costs showing - eBay is slow to react.

Anyt ideas?

marnotom! · ‎09-18-2022

Not trying to be snotty, but if you sell a lot of items under a pound, wouldn’t it make more sense to weigh them in grams, particularly as Canada Post uses metric measurements?

lotzofuniquegoodies · ‎09-18-2022

@marnotom! wrote:
Not trying to be snotty, but if you sell a lot of items under a pound, wouldn’t it make more sense to weigh them in grams, particularly as Canada Post uses metric measurements?

My guess is when eBay created the new listing tool they forgot to port that option over (Accidentally or on purpose). Just not considering the fact that many sellers, for whatever reason still are old school when it comes to measurements (maybe even their inhouse long ago bought boxes were all imperial.) When eBay makes changes they rarely think about the consequences until they get pointed out to them. By then it's too late to turn back.

In doing a quick check I believe at 1 time you could update in seller settings. Now you can't. With the new listing tool there is no place to edit from imperial to metric. Anyones guess if the information from an old listing got correctly moved to the new tool. Personally, awefully glad I don't need to check my listings for that.

-Lotz

femmefan1946 · ‎09-18-2022

Canada Post went metric in 1974.

Any other measurements will be inaccurate and give poor results.

Another example of eBay paternalism trying to rescue us from our own folly.

lotzofuniquegoodies · ‎09-21-2022

@futuretech_liquidations wrote:
The shipping section on the NEW listing posting/revise form is not working properly. Specifically, the SHIPPING section were you enter the product weight and dimensions DONOT ALLOW you to switch from KG to LBS and measurements can only be enterred in KG.

We have alot of items under 1-LBS and our minimum measerement is 9 inches x 7inches x 2 inchews which is resullting in crazy shipping costs showing - eBay is slow to react.

Anyt ideas?

devon@ebay
@futuretech_liquidations

Hello Devon,

Can you confirm when the new listing tool was created and sellers listings previously created using imperial measurements were ported over correctly? With this new listing tool the only option is metric. Canadapost still offers both options. (See OP original issue). Concern would be postage options/rates would be incorrect to the buyer causing them to go elsewhere.

Ebay Listing

CP

2. There still is no option for sellers to select shipping tube which has additional charges as per Canadapost & USPS in the states.
-Lotz

brettjet38 · ‎09-21-2022

I sell Seed Beads by the Gram, not the ounce...

I measure items in MM and CM not inches or fractions of an inch...

Canada has been metric since ABBA won the Euro song contest...

futuretech_liquidations · ‎09-21-2022

Actually the posting form does not work properly even when we enter the item weight in gramms.

marnotom! · ‎09-21-2022

@futuretech_liquidations wrote:

Actually the posting form does not work properly even when we enter the item weight in grams.

What Shipping Service have you selected?

lotzofuniquegoodies · ‎09-30-2022

@futuretech_liquidations wrote:
The shipping section on the NEW listing posting/revise form is not working properly. Specifically, the SHIPPING section were you enter the product weight and dimensions DONOT ALLOW you to switch from KG to LBS and measurements can only be enterred in KG.

We have alot of items under 1-LBS and our minimum measerement is 9 inches x 7inches x 2 inchews which is resullting in crazy shipping costs showing - eBay is slow to react.

Anyt ideas?

Quick heads up. Appears the options for Imperial has been added to the listing tool. Just spotted. Unable to confirm how or if older created listings were affected.

-Lotz

jjcemery · ‎04-04-2023

Canada post wouldn't accept the label provided by ebay. I even had support try to explain it to the postal worker and almost an hour later, I still had to ship it myself. I thought Canada Post understood shipping???? Don't they receive many ebay deliveries a day???

lotzofuniquegoodies · ‎04-04-2023

@jjcemery wrote:
Canada post wouldn't accept the label provided by ebay. I even had support try to explain it to the postal worker and almost an hour later, I still had to ship it myself. I thought Canada Post understood shipping???? Don't they receive many ebay deliveries a day???

@jjcemery

What kind of label were you provided by eBay? Which specific service was involved? We will need a few more details to help you.

-Lotz

brettjet38 · ‎04-04-2023

Zombie Thread from 09-18-2022

marnotom! · ‎04-04-2023

@jjcemery wrote:

Canada post wouldn't accept the label provided by ebay. I even had support try to explain it to the postal worker and almost an hour later, I still had to ship it myself. I thought Canada Post understood shipping???? Don't they receive many ebay deliveries a day???

@jjcemery, I suggest you start a new thread about this as your post is about something quite different and it's tacked to an old thread that will likely get shut down shortly due to its age.

kh-phdan · ‎04-04-2023

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue discussing this topic.

Thanks for your understanding!

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