eBay

Inconsistency in Shipping Options

When listing there are times when the shipping options don't show correctly. For instance, a 3 kg parcel that is 40 cm x 24 cm x 11cm won't show Canada Post Expedited Parcel US as an option. I've even had issues selecting Expedited Parcel under domes...

No Shipping Options Available

When I put in package dimensions and weight, the only shipping option that comes up is Canada post lettermail, despite my package being too large for lettermail. It is the only option that comes up when shipping to Canada, and the only Canada post op...

Not Able to Change the Country of the Registration Address.

It is currently grayed out. How does this get resolved? Does ebay not take in account people who move?

BULLION SILVER COINS 99.99% PURE ARE STILL TAXED WHEN THEY ARE EXEMPT FROM SALES TAX IN CANADA

I am very upset because I am waiting for a refund of $138.60 for 9 different items (pure silver bullion coins are EXEMPT from sales tax in Canada). Every time I contact Customer Service I get the same answer (someone will email me) and NO refund. How...

Shipping

Ebay Mobile app shipping tool bug

HiAnyone else having trouble listing with the mobile app? Since monday Nov 7th the shipping section does not have options besides lettermail for Canada and For the US no option for airmail small package.The dimentions are correct, i called ebay yeste...

October Monthly Chat Issues

devon@ebay elizabeth@ebay kyle@ebay Did you have any followup to these concerns? Many of them could still be affecting other users besides the folks in limbo that posted.https://community.ebay.ca/t5/Monthly-Chat-Session/October-11th-2022-Monthly-Chat...

Contacting a member issues

Anyone else having issue with trying to contact a member via contact a member?

Ebay is in need of an overall

They have no customer service for sellers. Website really doesn't contain all information. They refund to buyers items lost in the mail. They transfer you numerous times when you call it. The staff is undertrained. Thinking might be time to quit them...

Recieving Payment

Well after many many on-line chats to support, I am no closer to being able to recieve payment for recent sale.In spite of being a member for 24 years and 100% feedback, Ebay has been unable to transfer the funds to my Canadian bank of choice, Funds ...

Question making private listings so when purchased

I could be wrong but cant locate option in the new Ebay listing format to select listing as private thus when one buys and later leaves feedback to keep item as private.Has ebay stopped that or i just cant locate it in the listing format to fill it i...

cannot create new listings?

Every time I go to the sell page this is all I get, no way to click on anything and get to create a listing - this has started today. Any one else?

Does eBay hold money from newer sellers even if the seller has been around for years?

Trying to Revise a listing to add international shipping to US

Good Day, I have this issue both on the browser and app version of ebay. When i have an item listed with a flat value and have set up shipping for canada, then go back to revise it to add US shipping as well i revise it but the change never takes aff...

Items in the card not shown on app

I pay for my orders only through from my mobile app, but i like to use desktop for searching items. On my desktop computer I searched and add items to shopping cart but when i looked at my mobile app those items do not exist in shopping cart.I'm sure...

Canada to USA shipping displays "Free Shipping" event if I enter an amount.

Hello, I'm new to selling on ebay and I'm located in Canada I've sold a few items and I had no issues at all but today when I try to create new listings and add a "Canada Post USA Letter-post" shipping option, It always displays "Free Shipping" for U...

Problem with listing.

Hello,For the last three days now, whenever I try to list my new items I see the following: "Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later." Is anyone else also having this issue o...

Technical Glitch, customers end up buying doubles and tripples of the same item

This has been happening for a month now.customer put items in their carts, then on checkout they are processed twice or thrice. meaning the customer ends up with 2 or 3 multiples that they didnt ask for. and then i need to cancel the excess maually.e...

Buyer's note to seller after a sale.

Hello,I cant find where to reply to a “buyers note” that occasionaly appear on the “magage all orders” page. It would be nice if the buyers note is attached to my reply, or is my only option to contact seller an explain that I am replying to a note h...

Rate and Review content is lost if you leave the page

The Rate and Review system does not save the state of its input fields between page reloads. Example:I receive a notification asking me to fill in a product review for a product I have purchased recently.I fill in the Rate and Review fields. Once I c...

eBay App Issue - iOS

Hello,Today, when I go to any listing, I cannot see the Item Description. It just says “Item description from the seller” and there’s nothing to expand to see the actual item description. This occurs even after closing the app and reopening it, and o...

Selecting FedEx as shipping service

Would someone please tell me how to select FedEx as the shipping service. I can not find how to select FeEx on my listing, only Canada post in drop down for Domestic and International. Tried serching other services and got blank.

ebay account temporary lock

Sorry. My ebay account is temporarily locked. They do not provide an apportunity to chat. i tried to contact them on phone but it was very difficult. Does anyone know a way to unlock it? or any apportunity. i'm not Canadian or USA. i'm from Sri Lanka...

Ebay wants my I.D. due to address change?

Have been on Ebay for years but recently moved, had to put ebay on hold for three weeks and once I changed my address on ebay I received a message that requires photo I.D. in order to continue. Problem is any photo I.D. still has my previous address....

Description display shrinked to one column ?

Recently I have been unable to view some adds normally, more specificaly the text in the description area of the screen. All that is normally screen wide is now reduced to one column on the left side of the description area ???

Editing a store

Anyone aware of current issues with editing a store and updating photos? Error message as follows: -Lotz

Any hope for ebay.ca fixing the bug that wont let Canadian sellers ship Internationally

For two days I have been unable to a US shipping to my listings. Tried online chat and they said it was a bug and they are working on it. Anyone else having this same issue?