eBay

eBay's Global Shipping Program is a bad for Buyers

I am very very unhappy with eBay and their global shipping program that many US Sellers use. I live in the Greater Vancouver BC area and bought a small item from a US Seller in Seattle which is a 3 hour drive from my house. I made the purchase Dec.1s...

Here's a Fine Example & Proof for all of you; that Ebay is a decent platform!

After three months of frustration, he approached CBC.see:https://www.cbc.ca/news/canada/ottawa/ebay-camera-refund-return-policy-1.6479463"Contractually speaking there's not much there for the seller to do because eBay's left it so ambiguous and hasn'...

OMG!! ebay is showing AIRMAIL transit time to Australia for SURFACE MAIL!!!

Hello. I sold a duvet set to Australia today and the buyer chose Canada Post Small Packet Surface mail as their shipping choice (Small Packet Airmail was also available). Whenever an Australian customer chooses surface mail, I contact them to make su...

Item bought after offer was accepted, can still purchase

someone bought an item that i got an offer accepted on. I'd assume that the item would be off the site and yet it gives me an option to buy it. what will happen if I do?

You've exceeded the number of requests allowed in one day. Please try again tomorrow.

"You've exceeded the number of requests allowed in one day. Please try again tomorrow." Has anyone else been getting this message when trying to search on eBay? We get a blank page with this message across the top. Tried to do a screen shot but could...

Tech support - Communications with Buyers

I have not been able to have the link associated to "Communication With Buyers" fixed for over over a month. Has anyone else had this problem or can get their link working? I just think over a month is too long to wait to have an issue looked into. Y...

WARNING: You can’t get $ back for Canada Post insurance claims on labels purchased through eBay

I sold an item, printed a Canada Post label through eBay, the item arrived damaged. I filed a claim with Canada Post and they approved it. The money was credited back to the account that purchase the label…turns out, that was eBay. So eBay got the re...

eBay.CA is giving me lots of errors

Search gives random errors. Clicking on items found in a search returns an error message that the item can not be found. Attempting to check on items purchased or sold gives me an error message. *sigh* Ralph must be visiting....

Saved Searches - Emails Have No Listing Info or Photos

Since the change to the new Saved Searches format, I have found that the email alerts that I receive now have NO photos or any other information about the new listings. The ONLY information is the number of new listings that match my saved search cri...

Item views at 0

I've always been able to see the number of viewers of the items that I post. I only post a few items at a time, but now the view number is 0 on my items. Is anyone else having this issue, and do you know why it is happening.Thanks so much for any inf...

How to get old sales records back through 2016

Hello, I have a dire self-created problem, and need my complete Canadian sales info back through 2016. I have been searching online, have spoken to ebay help and followed the instructions, but the data I need is not comprehensive and doesn't go back ...

Delay in Ebay.ca Messaging AGAIN......OFFER RECEIVED 05/22/ 1634 not received as of 5/23/0725!

Anyone still having problems with Ebay.ca messaging 12 hour plus delays???An OFFER RECEIVED message sent by Buyer on 05/22/ 1634 still not received to my inbox as of 5/23/0725!No Offer no sales:(Luckily I saw it now when I logged into the website and...

Anyone every have bids not showing up unless you click on the listing??

Hello,Just wondered if anyone ran into this before. Normally if I have any bids on my auctions it shows in the Active Listings summary items with the amount of items with bids. Mine is showing none/zero on either my computer browser or on the app. (I...

Newly listed search BUG?

For a few days now, I noticed that when sorting a search by newly listed, the "New Listing" tagged items are no longer all at the top of the search results. That now makes finding the newly listed or relisted items very tedious especially when you wa...

How do you received a verification code from ebay without a cell phone?

Relist Date BUG in search results by Time, Newly Listed

Not sure if anyone has had this happen to their listings. Reported end of April on dot com. No solution as of yet. Just a heads up. I posted here because majority of known glitches/technical issues discovered on dot com rarely see light of day on dot...

The watch button has disappeared from auction listings!

How do I now add items to my Watch list? The button disappeared a couple of weeks ago and hasn't returned!Thanks for any help/advice.

New Saved Searches format

How do I go back to the old Saved Searches? I don't like the new one. The LIST method was far better and the sort order in the new format is useless.

Today I've found that suddenly I can't access my eBay account. Is there a system glitch?

I tried to bid on some TTC slides today and found that eBay.ca won't recognize my account. I've been trying for hours without any success. All it keeps doing is sending me around in circles. I will try to enter either my user name (which is what I no...

Contacting ebay

I tried to get eBay to call me leaving a total 10 requests for eaby to call about my account.Seems that there is nobody home. They did however cut me off from communicating with them. I guess eBay's non communication is how they look after their sell...

Order details Printer-friendly page

Using MS Edge browser, the printer icon on the Printer-friendly page for order details has stopped working.

Crazy looking Messages page

Just started today but when I go to my 'Messages' page at Ebay.ca there is awhole bunch of Ebay-ish icons; everything is out of line; headings and titles are all over the place. If I go to dotcom my Message page is clear and normal. Anyone else havin...

thumbnail attachment photos on ebay messaging

When a message is sent to me on ebay messaging OR if I sent one the same way, the thumbnail images can NOT be enlarged even when double clicking the mouse.. It works every where but ebay messaging.

Printing Purchase Invoice

When viewing "Order Details" for a purchase, you have the option to "Print" it as a "Printer Friendly Page". This must mean uses almost no ink, but a huge waste of paper! If they could only make the print size a little smaller, it would completely di...

No sorting menu in search results in Firefox with vendor name

Hi,Using Firefox 97.0.2 on a Mac.If I want the items from a saved sellers, I get the listing but no Sort Menu or View Menu on the top right.If I do a simple search without a seller name involved, I see the menus.I get the same behavior in Chrome but ...

Canada Search option

Somehow ebay no longer has the " Canada ony " in the search filters on ebay.ca , so as far as I can tell there is no way to find listings from only canadaAlso there seems to be no way toinform ebay of this ... no email...the phone number does not rea...

"Ask Seller for Total" is on computers but not phones or tablets, why?

It is a simple 4 word statement that is on computers when you put any number of items in your shopping cart. That way, when a customer buys multiple items from me they do not get charged mulitple shipping fees. Most people are on Phones these days an...