I sold a digital downloadable item but ebay wants me to print shipping label

[katoro-4]

I put in the description that this item is digital only, nothing will be sent 

in the mail. The customer paid and now I see that Ebay wants me to print

a label for $7.35 and fill out a customs form.

Also, it says this customer is no longer a registered user. What should

I do here? He didnt leave an email address where I can send the item.

Thanks friends

[mrdutch1001]

If the customer is not recognized by eBay as a registered user,  and you have no legit email address, that would be one big red flag, ...so if it were me, i'd cancel sale and call it done.

[femmefan1946]

That's a request,not a requirement.

I rarely use tracked shipping because I have several lifetimes supply of valid mint postage stamps.

Just go to your Order Details page and mark the item as shipped.

However, since the buyer is NARU (Not A RegisteredUser) you can decide for yourself whether you want to Cancel the sale or ship to the buyer. How much did the digital item cost you ? (What it  sold for is irrelevant.)

BTW when I do use a tracked service, I still use postage stamps, and enter the tracking number on the same Order Details page when I get home from the PO with the reciept.

[katoro-4]

Done 👍 It did seem a bit strange but I haven't had this experience before.