Seller Central

So Ebay just refunded a Seller because Canada Post hasn't Scanned the Package

So now, not only am I out the item, I am having to pay to ship it to the individual. This is ludicrious. Where is the supposed grace. Ebay can clearly see it is being shipped by Canada Post. Has anyone had any experience with this?

Should We Be Preparing for a Canada Post Strike?

Is anyone closely following strike negotiations?I'll likely have Time Away scheduled to avoid any Strike mayhem, but wondering what will happen to any lettermail/ packages that are already in the "stream". Will they sit at a depot/DC or on a truck fo...

Buyer chargeback while order in transit

Im facing an obvious fraud attempt and just seeking advices to be sure to handle it properly.Someone purchased a mid expensive item and as soon i shipped it, filed a chargeback for transaction not recognized. Item is in transit.I got tracking. Issue ...

Resolved! Now forced to create business policies?

I changed my handling time during the strike and now wanted to edit it. Seems like listings created shipping policies by itself and i cannot edit anything shipping related anymore. I can only select a shipping policy.Same thing seems to happen for pa...

Shiptime FedEx: Tax & Duty paid by Shipper OR Consignee?

You'd think I'd have this down pat by now. But alas: When purchasing a shipping label through FedEx, Is the Tax & Duty paid by the Shipper OR Consignee?All our customers are required to pay their own taxes, duties and brokerage. I don't want to be ge...

Customer closed a return.

What does this mean for me. ? I’m new. And eBay is very complicated not to mention a rip off. They make more then I do off my sales so far. Anyhow. Had a customer issue a request for refund. Then she cancelled request but says I still owe money for s...

FedEx International Economy Question

I think FedEx International Economy to Canada from the U.S. is to be avoided due to high brokerage fees.Is the reverse true? If I send a $70.00 item via FedEx International Economy to the U.S. from Canada will the customer be charged a brokerage fee?

For CD's the postal rates are going up Jan 13 2025

Providing Canada post is back to work by then. I just checked and the rate is going up from $3.19 to $4.29 for 100 to 200 grams and from $4.44 to $5.98 for 200 to 300 grams on Jan 13, 2025. That is a 35% increase. So make sure you adjust your busines...

Resolved! How to make shipping by UPS, FedEx reasonable for buyer?

How can I make shipping by delivery companies reasonable for the buyer without charging the full amount calculated by eBay and then issuing a refund? I've sold several items and the difference between what the buyer pays and what I pay is often remar...

Canada Post Ebay Labels Being Charged 6 Months Later?

This week I have been charged for 2 Canada Post labels on my Ebay account for orders dating back to July, one for an order to Germany and another one to the US. I'm wondering if anyone else has received some similar charges lately?

eBay Message - Provisions for Canada Post Shipment.

Message sent: As the Canadian Union of Postal Workers (CUPW) strike extends into its fourth week, Canada Post delivery services continue to face disruptions, affecting the flow of shipments across Canada. We understand this is a challenging time for ...

The UPSocalypse may be here. (Read if you are using UPS)

UPS does not seem to be allowing pickups. As we all can assume, they are likely at capacity. I place my pickups for the night before. I placed a pickup last night. I had a delivery coming in this morning from UPS. When the driver arrived, he informed...

The Chitchats Zoo!

Wow. I dropped a bunch of shipments off at Chitchats today and there were literally overrun. Normally there are a couple of bins on one side that may get filled up. Today almost the entire floor was covered with stacked up parcels from one side to th...

Not possible to generate international label on eBay

Can't print international labels through eBay because I can't enter any periods in the HS Tariff Code section. I've tried it on different browsers as well. Anyone else having this issue?

New Option: UPS Saturday Delivery to USA

This just arrived from UPS. It appears to be available where applicable at no additional charge. There seems to be numerous features missing with eBay labels vs the business websites for the same shipping tools. Saturday service used to be an add on ...

Delivery Estimate

On most if not all of my item pages (I haven't checked them all) there are 4 headings: Shipping, Delivery Estimate Returns and PaymentUnder or beside: Delivery Estimate it states :on or before Friday Jan 31st to R4L 1A9,I think the date changes daily...

Resolved! Fedex label though Bay not charged for ten days.

I bought a Fedex label throught eBay and was just charged today, 10 days after buying it and 6 days since the item was delivered. Is that kind of lag typical? It is the first Fedex I have bought through eBay.

Resolved! Shipping from Canada to the USA with UPS

Any one in Canada have any success with shipping to the USA using UPS? I have used Canada Post but seeing they are on strike they are not an option. I have used FEDEX international economy which is very fast 2-3 days and a bit more expensive but has ...

Why do people still buy during the canada post strike?

Ever since the canada post strike, I've sold three items so far. Of course, I had to cancel the orders almost immediately since these items are cheap and small items that I only can ship with lettermail. The listings clearly say shipped with letterma...

Cannot delete item unlisted due to hazardous policy

I have a thermometer that was unlisted. "This listing was removed for violating our Hazardous materials policy." I don't know why it was flagged, I don't even mention any hazardous materials in the ad, so it's likely just an over-active AI deciding. ...

Has anyone found a way around the new "Authenticity Guarantee" program for Trading Cards?

I will keep this blunt. I have *zero* interest in participating in this program. As far as I am concerned:1) It is illegal for anyone other than the individual a package is addressed to to open it.2) There is no way to verify that the card the buyer ...

Stallion Express items Not scanned by USPS

Due to the strike we decided to try Stallion Express. Four parcels were posted using USPS, fully insured by both USPS & Stallion as well as Signature Confirmation. It has been 6 days and they show as being recieved in the USA by Stallion but not by U...

CPC Strike Dilemma: What to do about brokerage fees? And eBays algorithm?

Our handling times have been updated to 15 days and when an item sells we send the buyer a note explaining the strike and that their item shall be posted immediately upon its resolution. So far buyers have been understanding and there is a small litt...

CANPAR PREPAID SHIPPING BOXES WHAT ARE THE PRICES - any help???

i was looking into using canpar prepaid shipping boxes but as of yet i can't find any prices or availability my local canpar office doesn't seem to answering their phones as of late -- and on their web site they don't post any cost for these boxes --...

The end of lettermail on eBay ?

Things are at a standstill with the negociations between the CUPW and Canada Post. Even worse, the Minister doesn't seem to want to force them back. When I first started months ago, I was only using shipping with tracking, since it was the way to do ...

Resolved! 30 day time out finishing, what do I do now?

My time out finishes in a couple of days when the 30 day runs out. What are my options now? The CP strike doesn't look as if it is ending any time soon and I have no shipping options.

eBay Expected Delivery Dates.... Ummm.

eBay had extended the expected delivery dates. As of yesterday I was seeing December 18 to 24. As of today I just noticed this has changed back to normal dates, I am seeing November 28 to December 4. Even if I could ship tomorrow, with the line-ups a...

i was wrong about new setup for putting on sales

now that i have gone into this new format --once i mastered all the little nuances it has to offer -- i changed my mind -- it does look a little easy not a big or even small improvement but none the less it works ----except one thing all my sales now...

FYI for anyone shipping or expecting parcels with CanPar - Most recent info

Oct 24 Peak Surcharge in affect:https://portal.canpar.com/download/document.jsp?type=pdf&name=Canparexpresspeakseasonsurcharge.pdf

what are you doing about the price of shipping u.p.s. fedex/canpar etc -- it out of the world prices

last three sales have been ridiculus prices -- ground ship -- normal cp 28 dollars expedited -- now 39.99- u.p.s. grounf ship onlyregualar 31 dollars to bc - now 57 dollars fedex-- every sale has been a loss so far -i even upped my shipping to an avg...