Seller Central

Ask Us Anything: eBay International Shipping Canada

Have questions about how eBay International Shipping works, how to streamline your cross-border sales, or how the program can help grow your business? Drop your questions in our AMA thread and the eIS team will be ready to dive in. We’ll be collectin...

Has Anyone Used eBay FedEx or UPS Labels to the USA After August 29th?

I am curious if anyone has used eBay FedEx or UPS labels since August 29th. I have used my Canada Post account and Zonos with success, but I have not tried FedEx/UPS labels since before the August 29th. I know eBay still offers these labels as an opt...

Sold & Completed Items Not Showing Up In Search

I have not been able to search for sold or completed listings on eBay for the past few days. Is anyone else experiencing this? Maybe it is just one of the many glitches that seem to happen daily on eBay now. Very frustrating.

Zonos app mandatory for Canada Post, but not available in French...

Since the new PPD scheme for shipping to the USA arrived, Canada Post has partnered with Zonos exclusively. But Zonos isn't available in French, as I tried to access different parts of their website before joining. Since a misreading in the declarati...

Canada Post - tariffs? / calculated shipping

I used to use Canada Post calculated shipping for everything both domestically and internationally (including USA) but obviously now I can't for USA because ebay pulled it as an option. I now use ChitChats for USA only and list "Standard shipping" an...

Resolved! Best Way to Close Shop?

We haven’t made a final decision yet but we are considering closing our Etsy and eBay stores for good but we have a considerable inventory to unload.We are considering ways to close December 2026 and would ponder your opinions.Our first thought would...

Can't view past sales for item. TERRIBLE idea.

Hello. The ability to look at the sold history on an item disappeared for a few days several weeks ago, which I was very concerned about. However, what I had assumed was a glitch ended a few days later and I thought nothing of it until noticing it ag...

Resolved! Does anyone know about a possible scam from Singapore?

Here how it goes;Someone send me an offer to the exact amount of my asking price...here's the note attach to the offer. Hi my friend. I try to pay through PayPal and same with the Bank account it says that the seller does not accept the payment metho...

Canada Post and Zonos

I came across this info, this person deals with shopify but a lot of good info. What this means for your business on ShopifyTo continue shipping with Canada Post, duties must be pre-paid. You can choose to either absorb these duties or enable duty es...

No point in selliing ANYTHING under $30 or so on Ebay any more

$10.00 item.Ebay fees: Approx $2.25Duty/handling via zonos: $4.35Leaves $3.45 which of course hasn't be reduced by the actual cost for itemTime need to do Canada Post customs form and Zonos transaction: About 15.00 minutes.All for at most, a $1.00 pr...

Misdeclared packages to US Customs - what happens?

I swapped labels on a few packages by mistake. So US buyers received wrong items. Fortunately in my case, all items have been same category and made in different the EU countries, and have similar price (just under 10 dollars value difference each).F...

For Ebay sellers using Zonos/CP how exactly are we supposed to notify the buyer Tariffs are PAID?

For Ebay sellers using Zonos/CP how exactly are we supposed to notify the buyer Tariffs are PAID? Are we to add this to the description field? to the title? Will ebay remove the banner, is there a setting to make the sale a Duties Paid? It seems poin...

Zonos remittance fee question.

I still confused about Zonos remittance fee charges.Selling collectable postcards and stamps,as per Zonos and US gov. site there are no tariff.As per info on Zonos and CP page there are remittance fee ,that should be paid for each transaction and two...

Tariffs and Customs value: I am confused with Stallion DDU/DDP for international shipments

I got of the phone with Stallion and it's either I have no clue about how shipping works in this day and age or their support person wasn't informed.When I import an item from Ebay, the customs value (showing on the page where are HS Code, COO and cu...

Tariffs on Used Electronics Originally Made in China, Shipped from Canada

I'm extremely confused here... Just last week (on the 10th) I sent a package of misc. computer parts to a friend in the USA from Canada (not on eBay), putting the country of origin as China. Using the Zonos app, the package was duty free (under some ...

Are Tariffs being charged on Items made in USA, Canada or Mexico with Fed Ex?

I have heard that sellers using Canada Post and the Zonos app are not shown any tariffs owed on these items when exporting to the US because of CUSMA. Has anyone had any experience selling these items and gotten any feedback to the fees paid?

PSA: Free Shipping On Orders $500+ With Uline Until September 28th

I know that some posters here wait for this sale to stock up on supplies. It might save you a few hundred dollars in shipping on a larger order. The code is SP673CA - This is a generic code that should work with every account. I assume one-time per a...

Resolved! Listing Traffic History Erased -WTH?

Just checked my selling listings this mornings and ALL the previous traffic history got erased. Zero views on everything, even the listings with a few watchers. What the *** is going on?

Resolved! Help with bulk edit please.

Hi all. Have been trying to edit my listings so all item descriptions let buyers know there will not be any tariffs to be paid on any item from our store. After a dozen or so attempts, it did edit but... It made the rest of my description all bold. (...

I think I was scammed

Last week, I bought Canada Post stamps from a seller who was supposedly located in Ottawa, Ontario, Canada. On the listing, the item location actually showed - Ottawa, Canada. But this Monday - 2 days ago - when my order was marked as SHIPPED, the su...

There is STILL an issue with some Canadian buyers not having shipping available to them.

This is the second time in 2 weeks we will likely lose a sale because for some reason the buyer cannot see a shipping cost to their location even though we are using CP and they are located in Canada.

This warning is inaccurate, I'm losing customers because of it. Please have it removed asap.

A potential customer yesterday said they went to put in an offer and this warning popped up: They then said they don't feel safe buying if there might be extra charges and inquired how much they might be to calculate it into their offer. I assured th...

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We're supposed to pay the duty/tariff when sending to the US?

According to Canada Post "Under U.S. regulations, every parcel entering the country by mail must have duties prepaid". Apparently this doesn't apply to delivery services, as I've sent several parcels to the US by UPS since 29 August without paying an...

Vintage Dominion Grocery Store bonus coupons

Does anyone know if there is a market for Dominion Grocery store (now Metro) 5 cent bonus coupons? Vintage I guess but no dates shown. Redeemable only for food. I couldn't find any on eBay so not sure if coupons like these are collectible and if it's...

Stallion Express and Canada Post US shipping

Spoke with my local branch manager today. They are not expecting to integrate Canada Post for US bound shipments anytime soon as they are getting reports of 50-60% of shipments using the Zonos DDP solution being rejected by US Customs and Border Patr...

eBay shipping refund glitz...

Overpaid shipping refund eBay glitz ?. "There was a technical issue and we couldn't process the refund you sent. We apologize for the inconvenience. Please retry sending the refund, and we'll get it to the buyer as soon as possible"

Canada Post Ebay Labels Being Charged 6 Months Later?

This week I have been charged for 2 Canada Post labels on my Ebay account for orders dating back to July, one for an order to Germany and another one to the US. I'm wondering if anyone else has received some similar charges lately?

Where does Zonos provide the $ Quote of any Duty/Tarrif?

Where do we find how and what to charge for postage + DDP on the desktop browser version of Zonos? If I put in an item it 7/10 times gives me an incorrect HS Code and then only gives the code & breakdown without showing any charges, if owing. If I pu...

Resolved! Do not use Fedex...

I used FedEx before and had no problem and they are usually 2-3 dollars cheaper than Canada Post when shipping to major cities. This morning I was just putting my recent orders into my spreadsheet and found out that one of the orders has weird number...

eBay Payout Deposit to Bank Missing and Never Received

All my ebay payouts have been sent but never received by my bank. First payout was sent Oct.11 with an estimated time of 2-4 business days. Its now Oct.20 (7 full business days later) and still nothing in my bank account. There's been a couple more p...

Resolved! TO THE MODERATOR Please Close eBay SELLER CENTRAL Aug 25 - Sept 1 To Allow For A Cool Off Period TY

With due respect to all: I'm a proud eBay member since 2009. Given the hate, bashing and belittelment expressed in this forum I'm recommending to eBay Canada, (located at 240 Richmond Street West, 2nd Floor Suite 02-100, Toronto, Ontario, M5V 1V6), a...