Promoted Listings adds Sales Reports function

I've toyed with Promoted Listings since they first became available on ebay.ca and noticed this morning there is another feature added to it that lets you look at the items that sold using your promotion with sale price and fees paid displayed. 

 

In case anyone is interested in taking a look. 

 

New, improved Promoted Listings: Now with Sales ReportsNew, improved Promoted Listings: Now with Sales Reports

It takes you to a new page that shows your items in like a Sold format. It also allows you to download a CVS file for bookkeeping, I guess. 

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Promoted Listings adds Sales Reports function

can someone without a store participate in these promoted listings?
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Promoted Listings adds Sales Reports function

hlmacdon
Community Member

I would be interested in a report that indicates how the item was discovered, ie was it one of the promoted listing spots such as features on other seller product pages vs being found in your store.

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Promoted Listings adds Sales Reports function


@vintagetonow2134 wrote:
can someone without a store participate in these promoted listings?

https://pages.ebay.ca/seller-centre/selling/promoted-listings.html

 

You have to be a TopRated seller to use it. 

 

 

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Promoted Listings adds Sales Reports function


@hlmacdon wrote:

I would be interested in a report that indicates how the item was discovered, ie was it one of the promoted listing spots such as features on other seller product pages vs being found in your store.


I don't think that feature is in the cards. https://pics.ebaystatic.com/aw/pics/ca/seller-centre/promoted-listings-optimization.pdf

 

The most insightful it gets is: 'Remember you only pay when your ad is clicked and the item is purchased within 30 days.' Meaning your Promoted Listing might have ended but if it's bought within 30-days of it running (start or finish, I don't know, probably finish) ebay still charges you the fee. I guess the extra views have 30-day value in Best Match, or so I would hope is the justification for that. Or so I understand it, I could be incorrect.

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Promoted Listings adds Sales Reports function

Oh wait. 

You only pay an ad fee when an item sells within 30 days of clicking on your ad in one of the designated placements reserved for Promoted Listings.
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Promoted Listings adds Sales Reports function


@momcqueen wrote:

Oh wait. 

 

So basically just a scan of fees to verify effectiveness. Might be worth revisiting given we get some free credits as store subscribers.

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Promoted Listings adds Sales Reports function

Yes, I’ve been using them since they were introduced on this side. I have no complaints. I’m not sure how the credits work as I’ve not checked my invoices very closely.
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Promoted Listings adds Sales Reports function

I thought only ebay.com sellers can achieve that
Message 9 of 27
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Promoted Listings adds Sales Reports function

No.

If you check while on eBay.ca most of the sellers who come here, you’ll see the Top Rated badge on their listings as well as other eBay global sites.

It’s ebay.com that has its own Top Rated PLUS program that displays a badge on eBay.com seller listings that qualify.

The programs are closely related but exclusive.
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Promoted Listings adds Sales Reports function

I still have a fundamental issue with Promoted Listings, for whatever good it does to say so.  I think it's simply a lottery in the guise of marketing that makes eBay more cash by pitting sellers against each other and obviates much of what eBay has for years told us is crucial for visibility -- seller performance.  

 

Prior to this programme being initiated, certain particularly desirable items that I've listed were almost always on page 1 of search, if not in the top 10.  Now, well, I found my item near the bottom of page 3.  Pages 1 and 2 were clogged up with knock-off, virtually duplicate ads (i.e. same item in different shades of colour) by Chinese sellers with performance ratings below 98%.  It's disheartening to say the least: pay or don't play.  It's no wonder my sales have dropped off since this programme started.  (Sigh)

 

Perusing the fine print (an old habit from my days in the legal profession) on the eBay.ca Promoted Listings information page, I found the text below.  This seems to indicate that Promoted Listings is only available to single-item listings in particular, rather limited categories (none of which is relevant to my items).  Is that the case, or am I misinterpreting this?  Perhaps this is different on eBay.com? 

 

†Sellers can promote fixed price multi-quantity listings for all categories and can promote fixed price single quantity items only in the following categories: Sports Mem, Cards & Fan Shop, Stamps, Antiques, Consumer Electronics, Art, Video Games & Consoles, Musical Instruments & Gear. Auction listings are not supported at this time.

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Promoted Listings adds Sales Reports function

Hi Rose!

As I understand it originally the promoted listings were only available for multi item listings, recently they've "expanded" it to allow one to put it on single items but only in some categories...

So one can and normally would only use it for multi items....

(Look at the beginning it says "fixed price multi-quantity for all categories")
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Promoted Listings adds Sales Reports function

ok. cool
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Promoted Listings adds Sales Reports function


@ricarmic wrote:
Hi Rose!

As I understand it originally the promoted listings were only available for multi item listings, recently they've "expanded" it to allow one to put it on single items but only in some categories...
So one can and normally would only use it for multi items....
(Look at the beginning it says "fixed price multi-quantity for all categories")

Thanks, that's how I was reading it, but I frankly haven't paid much attention to the hype over this programme because I have such issues with the underlying premise of it. 

 

I just don't like the concept of a 2-tier seller system, where those who can pay extra fees (above all the fees already being paid) can sell faster and better, and where the buyer is not necessarily shown items from sellers with the highest integrity and best selling history.  A crocodile pool gaming room where the inhabitants eat each other while the house benefits from the spoils, is how I see it.  It makes a mockery of the whole seller performance system, but doubtless eBay is happy with the extra fee income -- and they are looking for cash wherever they can get it these days.  Apparently the idea of long-term subscribers at ever-increasing rates wasn't even enough.  I do admit it is a diabolically brilliant money-making scheme for eBay, worthy of the best Las Vegas casinos.    

 

As it turns out, the items that I usually offer in multi-quantity listings aren't the ones I'd be inclined to particularly promote anyway, as they generally do well enough without extra help.  So ... I'll take a pass for now. 

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Promoted Listings adds Sales Reports function

I guess I see it more traditionally, the stores that could afford the biggest ads in the newspapers reached the most people, not necessarily meaning they had the best stuff. Same holds true on many of the online sites, they do it different ways but it exists on them all in some way or form.

 

As a note regarding the promoted listings, something I've noticed that is of note, aside from the extra promoted fees that we have to pay for:

 

The promoted listings hyperview* the items, this means more of the item will sell without the person coming through promoted listings (meaning we don't have to pay the promoted fee) because items with higher views naturally come up higher in searches etc too.

 

As well, it looks to me like overall views go up because my "view rate" is improved from the results of the hyperviews* from the promoted listings.

 

One problem for me at least is I have regular buyers that return to buy regularly via promoted listings, which "dings" me every time (I think I pay promoted fees on everything they buy of that given item within 30 days of opening the item)

 

*The "hyperviews" go in fits and spurts just like normal listings. I have noticed that the waves of sales through promoted listings generates waves of sales of the same items and non promoted items at the same time.

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Promoted Listings adds Sales Reports function

Hi 'ricarmic' -- you've made some interesting points, food for more thought. 

 

I do have to say that I don't see this as analogous to newspaper ads, mainly because businesses that don't run ads in newspapers aren't also monthly "ad subscribers" of the paper (if you see what I mean).   

 

I think what mostly sticks in my craw is the fact that we're already paying eBay ever-increasing fees to run a store (read: advertising) on their site, and/or to list, supposedly getting value for our money on a scale based on our performance.  This seemed fair enough to me, i.e. give sellers who provide the best customer service and maintain the cleanest selling record the best boost in search and visibility.  Now anybody and his dog with a dubious performance record can pay for that privilege , which tends to include a whole lot of Chinese sellers in my categories who have deep pockets (not saying you're in that bunch!).  

 

It seems to me that eBay has milked (bilked??) us sellers for all we could bear over the years, and that they needed to find a fresh source of cash in addition to what they're already collecting.   They likely realized that sellers who could afford paying premium fees would jump at the chance to go to the head of the table, above sellers with merely perfect performance records.  

 

I think this scheme too will eventually backfire, ironically because the more sellers who are drawn into using it, the less effective it will be.  Those with the money to pay will have to fight it out for spots 1 to 10 on page 1 of searches in their categories and may get tired of paying a higher and higher percentage of their profits in order to stay near the top.  Unlike newspapers, where ads are scaled to the page they run on, and there are many spots to choose from to run a big ad, there's only one first page in search on eBay.  When fees to place in that game get up above 25%, even the Chinese mega-sellers may decide there are better places to list. 

 

But of course all of this will only transpire after eBay has accumulated a lot more cash in excess fees than it otherwise would have.   The returning buyers going through Promoted Listings that you mention will only serve to sweeten the pot for eBay while sellers pay higher FVFs.  

 

Personally, if this programme was inevitable, I would have preferred to see it made available only to sellers with a perfect (or near-perfect) performance record (not TRS, that's based mainly on volume).  However much that would be a service to buyers, it wouldn't have brought in as much cash for eBay.  So here we are. 

 

I'll probably feel compelled to use Promoted Listings at some point simply to keep up, and I suppose that's why I feel resentful.  After nearly 12 years of working hard to maintain a spotless record as a seller, I now find that's no longer very relevant in terms of how my items are presented on this site.   I feel like a spouse who's been unceremoniously dumped for someone with fewer qualities but a lot more cash.  

 

Sorry for the rant.  Some things just need to be gotten off one's chest.  slight_frown

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Promoted Listings adds Sales Reports function

I respect your well-thought opinion, Rose-dee, but I can’t agree. My Category is HEAVY with competition. In Canada, the USA, Europe, China. There are a thousand toy sellers, any one of them would throw me under the Sponsored Listings bus in a second and they do.
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Promoted Listings adds Sales Reports function

As with all things here, each of us is going to have our own perspectives for our own categories, my observations are really based on my experience within the stamp world.

 

Outside ebay, in the "stamp papers", the fellow advertising on the back page of the main stamp paper has been there forever, so it won't matter if I wanted to cough up the $$$ I would never be able to advertise there until that company is no more.

 

I recall a fellow years ago that somewhat copied my ad and offering. At that time the paper put classified ads in alphabetic order, so I placed two more classified ads that landed in front and after their classified to make a point.

 

The promoted ads is really just another twist on the "front page featured" type upgrades of years ago us old timers will remember, and interestingly Rose, you'll probably remember that when they stopped allowing that, their reasoning (and wording actually!) was almost exactly as you're describing here, it was allowing perhaps the wrong people to be presented up front to buyers. Interesting how things change over time. That's a sad symptom of being "old" when one starts to see "new" things that are actually on their 2nd or 3rd or even 4th time around!!!

 

My perspective on all these things is to manage my "advertising" cost, which I include to be the store charges, listing upgrades, promoted listings etc that I choose to use. I adjust these over time, just as I did in the olden (pre internet) days based on their relative success.  At least in my experience in my world, my "advertising" cost here, has always been lower and more successful than it ever was before the online world. (and I've said this before and sadly I'm not being paid to say that eBay continues to be my most successful online venue "advertising" cost wise too!)

 

 

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Promoted Listings adds Sales Reports function

Sorry, to backtrack, I DO agree with this: ".... if this programme was inevitable, I would have preferred to see it made available only to sellers with a perfect (or near-perfect) performance record (not TRS, that's based mainly on volume)...."

 

I would agree that it should be a carrot for sellers who maintain a spotless record of Customer Service; I would like to see it as a more exclusive 'reward' program and I think that would also add more value to the 'sponsored' designation for the buyer as well as give the seller something to strive towards. It would be nice if it wasn't just a favour to be bought but EARNED by something more rigorous than just TRS. Like an upper echelon of TRS for ebay Canada. 

 

I think that's a good idea. 

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Promoted Listings adds Sales Reports function

Hi there, Promoted listings are pretty good. Their downloadable report does not have a tone of useful information. Maybe if it told you the keywords people searched for it would be of more value. 

 

Also to note the suggested percentage is bull! eBay looks at what they make per conversion, and they suggest to you what the average percentage people are offering per conversion.  

 

If seller A offers 10% but his item is selling for 5$ and Seller B offers 5% of 11$ eBay will promote seller B Because they're making more per sale. 

 

Any way to maximize your exposure just put all your items to 1%, that's what I did when the promoted listing just started in Canada near the end of 2017 and generated a ton of sales!!

 

Now more seller are using it so you need to adjust according to competition.

 

But you can boost your sales by 10-30% with promoted listings, we did 2000$ sales with promoted listing last month and our average promoted listing cost was at about 6%

 

Cheers!

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