Seller Hub error

tyler@ebay
Community Member

Hi everyone - 

 

There is an intermittent issue impacting Seller Hub. The right team is aware and working to restore full functionality. 

 

Thanks!

Tyler,
eBay
Message 1 of 8
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Re: Seller Hub error

I have items I want to end. Since I can't access seller hub they will automatically relist and cost me money. Not impressed!
Message 2 of 8
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Re: Seller Hub error

If you run a search under your id, depending how many there are you can zap them one at a time.....

 

If you don't have them already, these let one zapp them but only one at a time

on .COM

https://offer.ebay.com/ws/eBayISAPI.dll?EndingMyAuction

 

on .CA

https://offer.ebay.ca/ws/eBayISAPI.dll?EndingMyAuction

Message 3 of 8
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Re: Seller Hub error

tyler@ebay
Community Member

Hi folks - the team continues to work to restore the Overview page of Seller Hub. 

 

In the meantime, the individual pages are up and running, you can access them directly by using the following links:

Orders (https://www.ebay.ca/sh/ord

Active listings (https://www.ebay.ca/sh/lst/active).

Marketing (https://www.ebay.ca/sh/mkt)

Performance (https://www.ebay.ca/sh/prf)

 

Thanks!

Tyler,
eBay
Message 4 of 8
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Re: Seller Hub error

all these links go to sign in page for ebay.com  ????

Message 5 of 8
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Re: Seller Hub error

Thanks for the link Tyler. At least I can end them all quickly now, instead of spending an hour doing them separately.
Message 6 of 8
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Re: Seller Hub error

Hi @esclyons - hmm, I changed them to be for .ca, but it looks like it didn't work. I'll tinker with them. 

 

In the meantime, if you change the '.com' to '.ca' in the URL it should direct you to the Canadian site version of the Seller Hub page. Thanks!

Tyler,
eBay
Message 7 of 8
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Re: Seller Hub error

tyler@ebay
Community Member

Update: The root cause has been identified and corrected, and the Seller Hub Overview page should now be displaying as expected. 

 

If you haven't already please log out and log back in. Thanks!

Tyler,
eBay
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