Seller Central

PayPal - Underpaid Postage Function Appears to be Fixed

In case anyone cares LOL, I spoke to a PayPal CSR yesterday and he said he would report my problem to their technicians (I was unable to pay postage due and, therefore, unable to create a new label). This afternoon, when I logged on to my label page,...

New Store Types?

Hi All, Whatever happened to the new store types ebay was planning to roll out last fall? I can't seem to find any information on them. Thanks

eBay and the seller don't answer.

Hello, I opened a request since 14/02/2019 and I didn’t recieve any answer or any help with eBay until now, about a full refund as compensation of an item So, I want a solution to that. Best Regards,

Australia buyers getting GST added.

Ebay told us it was coming and this is my first Australian sale since July 1/18. This is how it shows. This buyer has bought from me before in May. I get about 2-3 buyers a month from Australia, so I hope this won't stop them from buying. Does anyone...

Today's bug....leaving feedback is not taking/working....

I discovered that all the feedback today that I left has not taken. I tried reapplying it tonight, one took the rest did not. It does not tell you "you've already left feedback" if one repeatedly leaves it.... I'll check tomorrow to see if it takes o...

Hey Canada Post has revamped the track a package online screen...

FYI Went to do my "check to make sure I typed in all the right tracking codes" today and I see they've totally redone the track a package screen, including some revamped (to my mind silly looking) logo! Probably won't be any better at giving actual u...

Canada Post website upgrades Feb 9 and 10

Various Canada Post website services will be unavailable, Saturday evening to Sunday morning.https://www.canadapost.ca/web/en/blogs/announcements/details.page?article=2019/02/06/outage_details

Correction to Update: Please read

Hi everyone - If you haven't seen the announcement board post as yet, it's here for your review. Please keep an eye on that board for any further updates, or your eBay Message center for additional details. If you have additional questions regarding ...

Charging canadian sales tax

Hello,I've been trying to set up my sales tax, for some reason ebay has never charged any for my Canadian buyers. I have my tax number on my account and the tax table properly set up. I called ebay today and they couldn't figure out why it wasn't wor...

Can I Send a Letter Tracked Packet?

I need to send an expensive paper item in a rigid photo mailer and would like to have it tracked. The 2 options are Expresspost ($28) or tracked Packet ($14). That's quite a difference! Can I send the rigid photo mailer envelope Tracked Packet? Tha n...

Resolved! Unpaid Item - Buyer Sends a Message to Cancel Transaction

A day before I can open an unpaid item dispute, my buyer sends me a message asking me to cancel the transaction. If I cancel the transaction, is there still a risk she can leave negative feedback? Do I get my seller fees back? Is it safer just to wai...

Ricarmics last year's experience selling in both $C (.CA) , $US (.COM) currency now.....

As the regulars here know, a year ago now I took the monumental step of selling on both .CA and .COM (having been only .COM up until that point). Generally I sell Canadian centric stuff in $C on .CA, everything else is in US$ on .COM. .COM free shipp...

ebay tracking

I have heard of fast delivery of items but if what ebay.ca is showing me right now is true I have beaten the Record for time arrived at destination Sold a item to Philadelphia PA yesterday. Took it to a Canada Pot Substation at 1:05 PM today. Canada ...

Shipping Supply Coupons Here

Received my shipping supply coupon just now with a link to the new Canada-only store. Used it and then noticed the store has received some harsh feedback since establishing in November. My stuff has never arrived mangled that I can recall.

About Returns

I'm curious: a while ago there was a post about returns and the buyer hadn't opened a case. Sellers seemed to prefer it that way but my feelings are that I'd prefer if the buyer opened the case and proceeded by the book. When the buyer isn't requesti...

International site visibility seem not working.

I ship worldwide, but none of other eBay site such as eBay.fr or eBay.co.uk show my other item when you press over "view other seller item". Any idea what I am doing wrong?I can only see those item when I list from from .fr or co.uk. Any advice will ...

Niagara Area: Cross Border Shipping Service?

Has anyone used a drop-off service in the Niagara Area to send parcels from Canada via USPS? If so, which would you recommend? And what are the going rates? Any pointers would be much help and greatly appreciated. And perhaps useful to others conside...

Japanese address

I just sold something to a buyer in Japan, they indicated their address in Japanese characters. I will be sending it through Asendia USA, Will that work? They are a new buyer. 3600017 Japan

Resolved! Shipping options to the U.S. not showing up.

Hello All,I cannot get calculated shipping options to the U.S. for some of my listings. It appears to be size and weight related as the smaller/lighter items don't have the same issue. I know this has happened before, and I have searched some of the ...

Changing store format to "new style"

I mistakenly switched to the new format and don't like it at all. Can I go back to the traditional look and if so how ? Thanks.

Selling through link

What is selling through a link , ebay states that you don't pay fees if you sell through a link ??

Resolved! Fraudulent return

What do I do when I sell a service, complete the service and the buyer leaves positive feedback then after 20 days he claims that he never got my service and opens a case and eBay sides with him because there's no tracking number involved? Not only d...

EBAY FEES PAID BUT IT STILL SHOWS AS OWING? ANOTHER GLITCH?

OK fellow sellers, anyone else had this happen lately? Paid seller fees though Paypal. The funds went out to ebay. I received the usual ebay email thanking me for my payment. The problem is on ebay's website it still shows as owing. What the heck is ...

Resolved! Hinky address, can I still acess buyer phone number

Hi seller community. Recently sold item to new user, signed up today, based in US, address in Val Dor Quebec, on ebay and paypal has two different street addresses. Would like to confirm which is correct before I ship. I know sellers used toge able t...

Recover Draft

Hello: Had a listing in my draft folder that I had been working on, Now it's disappeared, I don't believe it was deleted accidently, but it could have been stale as I had been working on it last month and forgot about it. Does Ebay delete or archive ...

CP cheque quirk

I got a refund cheque from Canada Post for a late delivery,only to see it was written to my "account username" for myCP online profile, but nothing else, such as my name or address,both of which are in my CP profile as the "owner". I thought the "acc...

Resolved! Shipping label missing part of address - can I just add the numbers?

Went to print a shipping label on Shippo and the street numbers are missing. The complete address shows up in eBay and PayPal I could just hand write the numbers to the label I guess or is there any way to edit before printing? The street name is qui...

Sold item has disappeared from my eBay solds How to mark shipped?

I sold 2 items to a buyer, she paid and requested for me to ship together to save on shipping. No problem so I then refunded her the shipping amount for one item. I did a partial refund through paypal and I checked and it is correct, however the item...

Suggestions for a photo booth

One of my goals for the New Year is to set up a proper photo booth for taking pictures (obviously). I'm currently using the top of my freezer with a white backdrop and natural lighting and this is working "fine" for me, I suppose, but I would like to...

Happy_Pigeon news

Hello everyone - It saddens me to let you know that Happy_pigeon is no longer with eBay as of yesterday. I'm still here as your point of contact if you need anything, so always feel free to give me a tag - just please bear with me as I adjust to bein...