eBay Cheats Me Again . Done with this Site

[everything-wonderful]

So recently someone had purchased a printer off Me, brand new in box for $368 . They claimed 10 days after it arrived at their location that it was defective and filed for a refund. Even though I dont do refunds ( which now I can see is pointless, You might as well allow refunds on EVERYTHING because people can just say it doesnt work and demand a refund anyways so you're better off just posting refunds allowed ) . Anyways, I selected the option "I am unable to purchase a shipping label because of the Country they are located in" because they are located in the US and I'm in Canada. Idk why eBay even has that option, as it just gave me a false sense of security in thinking that the person was going to ship my item back to Me. It said that they had until the 9th to ship the item. Instead on the 10th I go and look at eBay refunded them their money and they never even sent the item back to Me. Now I'm out the $70 or w.e eBay owed me for my next payout, and the printer which was brand new in box and I highly doubt it didnt work. Why does eBay have an option of "I cant purchase the label" if I have to purchase the label no matter what? Completely just got hustled. They are not going to get that remaining $350 out of me as I have no money in my bank account for them to take, they can take the loss and enjoy it. I'm done here. _peace

[reallynicestamps]

Even though I dont do refunds

You can refuse returns.

You cannot refuse refunds.

selected the option "I am unable to purchase a shipping label because of the Country they are located in" because they are located in the US

While you cannot buy US postage from Canada Post, you can buy it through Shippo.

It's fairly simple, I've done it and I am a technodolt.

Usually the "unable to purchase label " is used for postal systems that are not available through Shippo or other private companies, such as China or India.

I have to purchase the label no matter what

Yes.

In a Not As Described case, the seller has to provide return shipping.

If eBay provides a label, they will charge the seller for that cost.

But return shipping need not be a label, it can actually be a Paypal payment . That was quite common a decade or so ago.

If shipping is provided, and the buyer does not use it, the seller wins the Claim.

Eventually the unused label will be refunded to the seller.

If no shipping is provided, the seller can either refund without return or refund on return.

[ilikehockeyjerseys]

eBay is not a good platform for a casual seller to sell expensive items. Nor is Amazon. Local classified sites are better. 

Most selling platforms have a buyer is always right type return policy. Which in theory works for high volume sellers because it attracts more buyers to the platform. Even if they lose out on an individual transaction, over the life time of their selling they make sales due to the marketing effort of easy returns.

If you're someone just looking to unload a few things, you're not going to benefit from that marketing effort. Yet, you expose yourself to very high liability because a single high value return could lose you a substantial amount of money. While it might take longer to sell, somewhere like Kijiji or Facebook Marketplace would be better. 

[rocketscollectibles]

We see this same post every few weeks. When you sell on ebay on agree to the money back guarantee system, but most new sellers don't read it. You cannot just select 'can't provide label' and runaway with it. That's a case where return shipping is your responsability. You still had to set up the return with the buyer. If you truly did everything you could and the buyer ghosted, you should appeal. But i doubt about it. Sorry my assumption but it sounds to me like you did nothing and was just waiting the case to close in your favor. 

Objectively, you potentially shipped a defective item, and you try to runaway with the money. This is literally why the money back guarantee system exist. People could ship broken stuff and runaway with others money. You're risking a ban here. 

[mrdutch1001]

It matters not whether the item was listed on eBay or another selling site...the outcome would be the same...seller would be forced to accept the return or lay claim to the consequences, as buyer can do charge back or reverse whatever payment method was used...

"They are not going to get that remaining $350 out of me as I have no money in my bank account for them to take..." well perhaps you have not heard that eBay can and indeed will process the balance due to them by utilizing a Collection Agency"....and as well your account on eBay may be suspended =the inability to ever sell on eBay again and/or not be able to make any purchases on eBay in the future.

"I'm done here."..so why you still have listings active?  Should any of those currently active listings sell, eBay will automatically with hold any monies and apply to any balance owing to them from any previous transactions...

When a seller says they are done...the normal procedure is to delete any and all active listings and truly "Be gone"