eBay

ryahorechk_0

hey there I wanted to check status on my item shipped on jan 10th I was supposed to have access to the funds yesterday just wondering when I am getting it or whats going on please get back to me asap

watermelonmemories2005

Hi - Wondering IF Escalating the Case, will get me in More trouble - Is there someone else to Call to look at the Bones of this Case, without escalating?? I did call Support and got nowhere with the one who answered, had to tell him 3 times that I WAS the Seller - ok anyhow ------Item; $55.00 Olympic Backpack - purchased 11/30th by a U.S. buyer ( who opened the account that same day..) - Shipped to Germany - Didn't open the case til January 13/14th --so $100 was whipped out of my account just before Ebay's Dues were Due - Nice -- ------She Very nicely says in her comments, that she shipped it to her Boyfriend. He WAS NOT HOME when the package was delivered and IT WAS SENT BACK - thus she wanted a refund! -----I assume the Post office made a couple attempts at delivery !! ----So as I see it - She confirms that I delivered it -It was their misfortune not to be able to take receipt -- I explained this and said that unfortunately, she would owe for shipping both ways ,which wouldn't leave much of a refund & also that I haven't received the package back yet - ------it was over $45 -to ship it - ----Now - she has not said another word... I asked in my initial response & again early last week - for details on the dates delivery was attempted and whether the Post Office left a Ticket etc on his door - Did it actually say that they were returning the item -or is this her guess?- still no response --- It was sent "Small packet International ;No tracking" --My Canadian PO -says it was sent First Class, so she assumes it would be sent back to me - ----hence I tried to get my $100 put back in my account, in case a COD package arrives at my door -- --- So to me it is Obvious that she doesn't get the $$ back - However I know E-bay works in mysterious ways and I have lost out before --- Oddly she has not escalated the case ... ----What is the best way to approach this, so it gets looked at properly and not just automatically refund her.?? Many thanks Melanie

elirabito7

hi everybody my name eliran and i'm a new seller on ebay i have been trying to sell for 2 weeks and i would love to hear your tips and how much time did it take you to make your first sale ?

wopone@tpa.ebay.com

Hey guys! I have a question. Is it true that in Canada there's no customs fee for 'used' merchandise?

mirandapurses

I listed a fendi bag today and cannot find it on ebay. 2nd item I listed , so am not too good yet.

blues403

After a buyer has opened a return do they have a time limit on returning the item?

stimpsy2

What to do?

rudisch0_1

Is it just me that finds ebays fees outrageous ,34 cents to list and 10 per cent for final fees ,plus then you get the paypal fees.I have been on here since 2004,but think i will now leave and go on to Bonanza, or ,ebid ,

goldpony666

If I accept a buyer's Best Offer, the buyer is also responsible for the additional shipping charges? Shipping is additional in my ad. Thanks very much for your help.

drwho534

Package sent overseas with no tracking (I know, first mistake but buyer did not want to pay triple the cost). Package was mailed Nov. 27th and as of today Dec.18th they have issued a refund request stating package did not arrive? Canada Post states 10 days for 'Small Package Air International' (15 business days have now passed from the 28th when it would have gone out). Is there anything I can do or am I stuck with refunding the buyer? Can I or should I ask the buyer to wait a bit longer? I have to respond by Dec. 25th and considering this is the Christmas season possibly the mail is taking longer to arrive to Europe? First time for me. Arrrggghhh!!

regy86

Why must I charge GST if annual sales will be under $30,00.00?

pmlinne

I've read that if you give out contact information you are violating member to member contact policy. If a buyer wants to pay cash and pick the item up since they live in the same area, how do you do that without giving out your phone number or address?

73669

What is going on with the ask a seller a question?

kristim1

I shipped package to Canada by Registered mail with tracking number. I don't know why, but Order detail saying that package delivered at the same day on November 20, when I shipped item. I provided buyer with tracking number , but he opened case that he didn't received the package on November 22. I explain him, that I sent package from Europe, and Registered air package take 2-3 weeks.I opened opposite case I received this message from eBay on November 29: "This case is now closed Hi We reviewed this case and have closed it without any refund to the buyer. The case will not affect your seller performance. Any feedback left for this transaction will be removed. But today on December 1 unexpected I received one more letter from eBay: eBay has made a final decision in this case eBay Customer Support has reviewed the case and made a final decision. We issued a full refund of US $21.00 on Dec 01, 2017 to the buyer. As described in the eBay Buyer Protection program, the refund includes the purchase price, plus original shipping. This amount will be deducted from your PayPal account or charged to your preferred reimbursement payment method. The hold on this PayPal transaction has been removed. This case is closed. Decision: This case has been decided in the buyer's favour. Status of package - In transit There is no option for Appeal. All information about case deleted, and I can't to see details of case in Resolution Centre, because everything deleted. And I can't call to customer service because I am not in Canada or USA now. I will be very grateful for any help.

philestore

Hi! Not sure if this is the correct place to ask this... I am listing an item from Canada and I want to ship to both Canada and USA. I choose "Charge actual shipping" for both countries and I want eBay to use the shipping calculator to charge my buyers automatically. When selecting the shipping method I think is the best (in this case, "Canada Post Light Packet USA"), a buyer from the USA sends me a message telling me that he gets a "Ask seller for shipping costs" message. After doing a little research, I realize that it is because the shipping method "Canada Post Light Packet USA" is not available for my dimensions/weight and that I should change it for "Canada Post Small Packets - USA - Air". Is there a way that I can prevent eBay from making available shipping methods that actually are not available? Do I have to go to Canada Post website every time I list an item to check what shipping methods are available for my dimensions/weight? This can be a major turnaround for buyers that check my listings and see that they have to contact me before and cannot spontaneously buy the product. And in some cases I might not even know that the shipping calculator tells them that they have to contact me before they actually send me a message... Thanks!

littlelittle_koala

To: Ebay customer service Recently we are often requested by Ebay customer to "remove active content" and or "HTTP" from our Listing, but as we dont have the high IT technique knowledge, we dont know what you are requesting, Frankly speaking, your always changes would bring the difficulties for us to follow.--as we are old seller, Meantime your new changes are very difficult for us to accept, when compared with your competitor TAO BOA internet, thy are more easy to manage. Your new changes are difficult for us and I think not so convenient as compared to the past. From Littlelittle_koala

Anonymous

Ok, I'm **bleep**... Twice now, buyers bid on my stuff and when they've won it they either don't pay or they immediately ask to cancel their order. Now, i'm a good guy, I understand that people can change their mind. But what is making me angry is that even though that order as been canceled, it's still counting toward my 60 days selling limits, so now I can't relist my stuff for over a month....

craibrow261

It is my first time using eBay and I would like to charge a certain price for my item. Your system is telling me that I'm not allowed. I've never used eBay before and probably won't use it much after. I just have one item that I would like to sell. Can someone let me know what is up! Thanks

paisley_daze

When I go in to revise an item or make a new listing, I can only see 8 image place holders even though it tells me I can upload 12. Some of my listings have 9 or more pics so I know I've been able to upload up to 12 in the recent past. I have spoken to Ebay but they couldn't help me. When she logged into my items, she could see the normal 12 boxes waiting for images to be added. Anyone else have this problem? I have tried 3 different browsers, doing a system restore, fooling around with add blocker and nothing brings it back to 12.

noman55

I just found out that my add was copied on justonlines.top. It features all my information as a seller and is offered at a much lower price. http://www.justonlines.top/painting-by-canadian-artist-georges-couture-19182010-p-18813.html. The site has no contact us adress and was created in 2017. How can I report such piracy? My reputation is at risk and maybe other ebay seller's

msmith782

Buyer keeps getting this message when they try to buy. This item does not ship to israel, Israel. Here is what you can do: * Change address * Pick a different item that ships to you What can I do, this has been going on for two (2) weeks now.

superlouca

Hi need some HELP ..... why some of my ads ( 5 ) do NOT calculate shipping for buyers yet I have defined as always , i have entered the weight, dimensions and chose the option delivery such as post canada defined but still impossible NO cost for shipments of my products HAVE you check all yours listing

newtimehustleco

I would just like to know where I can find my promoted listings dashboard Thank You

acarstensen-0

so i had two attempts by fraudsters ti scam me out of my items.. ebay noticed there was a problem and cancelled the sales and returned the fees etc... But the sales are still showing up on my monthly sales total and will effect how many items i can post or on how much money my sales can generate.. does anyone know why? or how to have these "sales" removed?

misstake

I seem to get a little interest in my listings on first day but then nothing changes ie., views, on a dozen items all stay at the same view level until the end. Seems like all the listings are frozen after a while.

glitterqueenbee

Forgive me if this has already been addressed. I recently started selling again and realize that there have been changes to eBay since the last time I sold. My sales are horrible and only seem to be to other Canadians. Most of my previous sales were from the U.S. My question is, am I still visible to my U.S. customers or only to Canadian customers?

linda.doneva

Is it a no-no to list a vintage golliwog cloth doll on eBay because it appears none are listed. Thank you.

canada-star

Hi I am a seller, and sometimes do receive reasonable offers via eBay messaging. How to send special offer for specific customer based on our discussions Regards Canada Star

Selling on eBay