eBay

ftr_mike

Hello there, I recently sold a $1000+ item. Based on the tracking information, it seems to be held up in customs. It is only a week past the estimated arrival date and despite the tracking information having been provided to the buyer, he has already requested a refund. My paypal balance is now -$1150. The problem is that I cannot respond to the request. When I open it, it gives me 3 options: Update tracking information, issue refund, send buyer a message. Whenever I click the first or third option, and press continue, the page just reloads and nothing happens. It still tells me I need to respond by Oct 8. What should I do? I am worried that I will be unable to respond, the buyer will get a refund automatically, and then he will receive the item shortly after.

oocypeanut

I am trying to relist sewing patterns in my store but many of them are coming up "Some of your items can not be processed. Listing was created on a different site"??? The Only site that I list on is ebay Canada. Help!!! ^ Thank you.

mpit7628

Hey there. I haven't been on here for awhile. I finally decided to sell a few items and listed a few today. I sold a Masterpiece doll within minutes of listing it. In trying to find the buyers address I have noticed that the phone number wasn't provided. When using the online customs forms, a phone number is needed or the form won't go through. Every time I do an advanced search to find buyer information I am told " this feature has been deprecated" What!!! What does that mean? I know I can send the doll if I fill out the forms at the post office with out the phone number but it is much easier to fill out the forms online and print them up. With out a phone number this isn't possible.

xmaitems

hi, so here's the situation, and I want other people opinions on it. so basically, the buyer messages me that the item came and it was broken, I tell him it can't be broken because I tested it and such. so after telling him that, he goes on to say that he can fix it but only under my responsibility that if he breaks it I refund it, so I tell him no, item was accurate and no refund. 1 week later he messages me saying "sorry it was the wrong item that I was talking about", and that the "item hasn't arrived yet", so i am like ok just wait a bit more time, and he messages me again, saying the item hasn't arrived, and now he has opened a case on me, demanding a full refund. also to note that he and I were talking before the purchases happened on eBay and that he is also selling an exact item "dictaphone" on his eBay store but his being broken. and that the item was shipped without tracking. so what can I do? if he goes and wins I am in a loss of a lot of money. the model dictaphone that I sold him literally goes for over $150, while I sold it to him for $80 inc shipping because "I needed the money" I also have proof of shipping receipt.

curated_catch

Hello everyone, I sent a parcel to France July 25 (tracked and insured) with Canada Post. The buyer eventually opened a case with eBay because the item hasn't been delivered. eBay basically automatically refunded them. They admitted the item wasn't lost, but tracking hadn't been updated for some time, so they gave the buyer's money back. Today the item updated to show it's in France and has passed through customs. So I'm out $200. Can I file a claim somewhere? eBay is encouraging this buyer behaviour by auto-refunding them. I just don't understand how they can give the money back if the item isn't lost and is trackable! The best part is that they said I can "maybe" get the money back by asking the seller to pay for their item once it's inevitably delivered. What?! Thank you!

clientsideservices

Does anybody know why this is happening? It seemed to start about a month or so ago. Every day I have to check to make sure things haven't changed on my listings. More importantly, is there a way to stop eBay from CHANGING my listings? If I want to accept offers, I WILL. Next thing is "eBay has lowered your price on all your items so you WILL NOT make a profit".

walteratk-0

Hello, I used sell similar for my listing which offers shipping to the U.S but when I listed it, it only shows Canada. I checked my shipping preferences and everything looks correct. All my other listings are correct. I cant find the option to add international shipping to this listing. Do I have to recreate it? Thank you Walter

downsizing2018

I have an item that I want to list shortly, it is a higher priced item, and I am wondering if there are any other pitfalls, troubles that I might not have thought of. 1. I will ship with a couriers since Canada Post does not insure items over $5,000.00 - will that be an issue somehow with ebay? 2. I will not allow returns of the item - so that I the buyer doesn't return something else, and get his money back. 3. I will ship to Canada USA, and take individual offers from elsewhere in the world depending on the location, and shipping - insurance / signature choices I have. 4. I was planning on using DHL, they charge 3.25% of the declared value, but it does not appear there is another choice? Any feedback on this would be greatly appreciated. thanx!

tyjac-39

So I recently started my eBay business and I was only able to put 9 items and less than $1000 worth of items on my store before it cut me off and wouldn't let me list another item even though I still had room for 1 more listing (10) and it would have been under $1000. And now I have removed all my listing so I can list better items and now I have 0 listings but it still won't let me list any items because of my seller limit being 10 even though I have 0 listings right now.

rroader94

Doesn't seem long ago that I had reason to do a Search by Seller who is a friend in my town. Under Advanced or elsewhere I don't find where I can now search by Seller. Is that feature gone? I'm using Windows 10 on laptop and both Firefox and Google Chrome were tried with no luck.

rroader94

I've read some exchanges on "No Views and No Sales" but I will ask the same question regardless. I'm referring to some common used, collectible type of items on eBay.ca where I've been of the opinion for some time that people are just not seeing items on .ca however I experimented with listing similar items on eBay.com and the results were very little better. No I haven't used Promotions beyond pricing my items below what others are asking and that may even be counter-productive. I'd welcome any comments with thanks.

fraservalleyfinds

Hi, This is In Regards to this Announcement of the transition to Canada Post Standard Rates on ebay.ca. I have a Small Business Solutions Account that is synced with Shippo already, will I have to go into Account Settings on eBay to add a pre-determined shipping discount if I want to charge my customers the business rate that I'm paying or will this discount be pulled automatically? I don't want the price being changed to start scaring off customers on our already expensive domestic shipping rates. Thanks, Josiah

tu-ee

I live in Ontario Canada and used to sell on eBay.com not sure how I did that then -- I have been selling on eBay since 1992, I'm getting old (in my 70's now) and cannot really understand why I cannot sell on eBay.com any more -- Can someone explain it to me simply? My sales have gone down drastically I do not think there is much worldwide interest in eBay.ca -- I have sold to UK, Australia, Holland, Germany, Poland and even Russia I had a lot more sales then I'm not doing well at the moment have been ill for a couple of months and trying to get back on my feet. It's disheartening not getting any interest in my sales. Help please Thanks tu-ee

paul_atredies

I want to sell something for about $2000 but I don't want to get dinged for a $200 user fee. Is there any way around it? Ebay isn't useful to me if not.

jcd931

I sold a couple of items these last two days. I received notices from Paypal saying I have new funds, but I haven't received an email from Ebay saying "Item Sold." I'm pretty sure I used to receive these emails. Has something changed in the last while, or is there somewhere I should indicate I would like a confirmation email. Thanks in advance for any help provided.

maddkatt06

I realize its up to the seller but generally speaking, how many days would you give someone before you sent a reminder for them to pay or cancel the order? I obviously would prefer to be paid right away because it takes my listing down while I could sell it someone who is going to pay right away but I don't have a problem waiting if the person is going to pay. This is the first time someone has bought something from me and didn't pay immediately so just wondering what other sellers do. thanks

mypaperstuff

The new Seller Hub was launched to Ebay.ca on April 16th 2018. The new Seller Hub includes improved traffic data, visible in the Performance tab. It worked well at first, but than I noticed that my traffic data would not update correctly. In my seller Hub, the latest data update is "April 18th at 11:59pm PDT". From April 18th to the current day, the calendar is greyed out, and no new data is available. As a result, for each new passing day, my traffic data and graph is shrinking! If that continues on, on may 18th I will have only 1 day of data available! Is anyone experiencing the same? Do anyone have an explanation for this? Thanks,

watermelonmemories2005

Hi - My thought for today - I was just pricing some 1990's original in my hand Lego Instruction Manuals and see numerous people selling E-Copies ... I also set aside a 1940's sewing machine manual that I found, as I saw the same thing there. Great idea for on-going income .. But how can this be legal? I can see an old appliance manual perhaps - but surely Lego or Parker Brothers even would care about these things?? - These are -out of print - retired - manuals - Thanks for a short reply - Melanie

dherbals

Any free software available to edit the background of image to make it white?

cousinquiller

In Feb I posted a concern about items that I have sold appearing in my Unsold Items list in My Ebay. Someone said that it's because I'm using Sell Similar to create new listings and I should be using Relist instead. I've since learned that this isn't the solution. One problem is that if I use Relist, the listing that I use to do this with will disappear (because I'm over-writing it) and I need it so that I can relist in future. The more relevant problem is with the relisting of items, not the creation of new ones. An example: I list a vase. Its number ends with 376. It doesn't sell. I relist it. Whether I use Sell Similar or Relist, it's given a new number: 253. The number 253 listing sells. Because both the old and new listings have different numbers, the vase will now appear in two places in My Ebay: in the Unsold Items list as number 376, and in the Sold Items list as number 253. The only way you can make a sold item disappear from your Unsold Items list is to, under Status, choose "Not Relisted." Hope this helps someone.

durstfanatic

I cannot figure where I can see the individual ratings as a seller? I don't have a store.

winddancersfancy

Hi Everyone, I have a store where I sell mostly Breyer horses. I would like to sell my books only under a different id as my store looks kind of hodge podge but I don't need a store for them. Can I do this? I would appreciate any advice. 🙂

ont123

Buyer wants to mail a payment, or do local pickup. He can't find my contact info. I didn't have local pickup checked off in my listing. He said he tried the Advanced Search route, but had no luck. Any suggestions ?

1220robin

I sold an unopened box of It Works Body Applicators recently. The buyer has requested a return. These wraps do not have an expiry date but apparently they have a production code and the buyer can tell by the code when they expiry. The ones I sold her, she says expired December 2017. I do not know if this is true. I do not want to be accused of selling something that was expired as I do not believe that to be the case. Does anyone know if they really do expire and should I allow the return?? Thanks so much!!

bies4189_odcbgjfe

I am trying to list some Ireland/UK 1 pound notes for sale, and I can't figure out how to make the listing like this one:https://www.ebay.ca/itm/Series-B-Irish-Ireland-1-Pound-Banknote-1977-1989/282326906541?hash=item41bbfeb6ad:m:mR1MPSyBmHlQ0TLHZ6nYmnA, where there at varying prices based on which one you want. Any ideas about this, anyone?

blackcrowesmusic

I've only recently started selling and have sold approximately 20 items in the past few months. I just got a message from a buyer saying they haven't received the item that should have been there by January 11. Item was shipped within Canada (no tracking as value was under $50) and mailed out on January 5. What do I do now?

Selling on eBay