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Hi, we just had someone from Miami ask us how much the shipping cost would be to them and said that our listing said "ask for a quote" but the cost should be shown there.
We hadn't noticed but I guess at one point eBay had a glitch and stopped charging for the shipping labels and now they decided to charge them all at once bringing our account balance from $600 to negative $280. This is crazy, has it happened to anyon...
I just tried to make a discount sale event and it said "we encountered an unexpected error" so i refreshed and then when i tried to do it again, it told me to sign up as an ebay store (we already are). I thought maybe something happened with the subs...
I know Fedex and UPS have a history of making up crazy fees that aren't disclosed at the time of purchase, but for UPS we havent had any problems when shipping just within Canada. UPS is charging twice the amount that fedex is for a shipping rate and...
This is the second time in 2 weeks we will likely lose a sale because for some reason the buyer cannot see a shipping cost to their location even though we are using CP and they are located in Canada.