Buyer has purchased through brand new account and messaged on another,
older account to try to arrange shipping to different address.
Obviouisly, I will not ship to any address not directly attached to the
sale. There's also no feedback on either acc...
Hi there! We were recently forced to refund a buyer for an item still in
transit (which they received 2 days later), while we were trying to
smooth things over with the buyer. Ebay's suggestion (after having
denied our request for reimbursment), was ...
Hi there! We currently have a parcel stuck in Chicago which was last
scanned July 13th. The buyer is now, understandably, asking for a
refund. I opened a service ticket with Canada Post 2 weeks ago.A few
questions.... I understand that Ebay will requ...
Good morning!Yesterday I listed somewhere between 15-20 listings and
most of them have disappeared from my active listings. Has anyone else
had trouble like this before? They're not in drafts either. They're just
gone.Thanks in advance,J.
Hello! First time poster here. I hope this is not a repost, but I can't
seem to find a clear answer on this topic anywhere. I've been selling on
eBay for 6.5 months and for 3.5 of those months have had a basic level
store subscription. I seemed to be...
It's paid for, it just seems odd that he's messaging from a different
account to try to have me send it elswhere. I certainly have no issue
sending something to someone with zero feedback, so that wouldn't be the
reason I'd be cancelling.
I appreciate the link. I've also spoken to multiple CS reps who have
informed me of the voluntary refund / appeal for reimbursment rule,
however, I'm still apprehensive.
I've recently discovered a buyer's mentality re: "Ebay's Money Back
Guarantee" as well. A buyer told me he didn't care about the late
delivery as he'll "just get the money back from Ebay". I took delight in
informing him of the true source of "Ebay's...
I've spoken to multiple CS reps who have confirmed that if we now
VOLUNTARILY refund the buyer after a case is opened and the item shows
as delivered within 30 days, we can submit an appeal for reimbursment
from Ebay. However, there is no option for ...
